November 2003 © TOSHIBA TEC 5 - 91 e-STUDIO3511/4511 TROUBLESHOOTING
[2C40] Image conversion abnormality
[2C62] Memory acquiring failure
Turn the power OFF and then back ON. Perform the job in error again.
Replace the main memory and perform the job again.
[2C60] HDD full failure during processing
Reduce the number of pages of the job in error and perform the job again.
Check if the server or local disk has a sufficient space in disk capacity.
[2C61] Address Book reading failure
Turn the power OFF and then back ON. Perform the job in error again.
Reset the data in the Address Book and perform the job again.
[2C63] Terminal IP address unset
Reset the Terminal IP address.
Turn the power OFF and then back ON. Perform the job in error again.
[2C64] Terminal mail address unset
Reset the Terminal mail address.
Turn the power OFF and then back ON. Perform the job in error again.
[2C65] SMTP address unset
Reset the SMTP address and perform the job.
Turn the power OFF and then back ON. Perform the job in error again.
[2C66] Server time time-out error
Check if the SMTP server is operating properly.
[2C67] NIC time time-out error
[2C68] NIC access error
[2C6D] NIC system error
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, replace the NIC board.
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