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ERROR CODE AND SELF-DIAGNOSTIC MODE
2 - 17
2
3) Electronic Filing related error
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
2B10 There was no applicable job. No applicable job error in job control
module
Ch.5.1.14 [ 3 ]
2B11 Job status failed. JOB status abnormality Ch.5.1.14 [ 3 ]
2B20 Failed to access file. File library function error Ch.5.1.14 [ 3 ]
2B21 Message size exceeded limit or
maximum size
Exceeding file capacity Ch.5.1.14 [ 3 ]
2B30 Insufficient disk space. Insufficient disk space in /BOX partition Ch.5.1.14 [ 3 ]
2B31 Failed to access Electronic Filing. Status of specified Electronic Filing or
folder is undefined or being created/
deleted
Ch.5.1.14 [ 3 ]
2B32 Failed to print Electronic Filing
document.
Electronic Filing printing failure:
Specified document can not be printed
because of client's access (being edited,
etc.).
Ch.5.1.14 [ 3 ]
2B50 Failed to process image. Image library error Ch.5.1.14 [ 3 ]
2B51 Failed to process print image. List library error Ch.5.1.14 [ 3 ]
2B60 The folder was renamed. A folder
of the same name already
existed.
A folder with the same name exists in the
box.
-
2B70 The document was renamed. A
document of the same name
already existed.
A document with the same name exists
in the box or folder.
-
2B71 Document(s) expire(s) in a few
days
Documents expiring in a few days exist -
2B80 Hard Disk space for Electronic
Filing nearly full.
Hard disk space in /BOX partition is
nearly full (90%).
-
2B90 Insufficient Memory. Insufficient memory capacity Ch.5.1.14 [ 3 ]
2BA0 Invalid Box password specified. Invalid Box password Ch.5.1.14 [ 3 ]
2BA1 Incorrect paper size A Paper size not supported in the Elec-
tronic Filing function is being selected.
Ch.5.1.14 [ 3 ]
2BB0 Job canceled Job canceling -
2BB1 Power failure occurred Power failure Ch.5.1.14 [ 3 ]
2BC0 System fatal error. Fatal failure occurred. Ch.5.1.14 [ 3 ]
2BC1 Failed to acquire resource. System management module resource
acquiring failure
Ch.5.1.14 [ 3 ]
2BD0 Power failure occurred during e-
Filing restoring.
Power failure occurred during restoring
of Electronic Filing
Ch.5.1.14 [ 3 ]
2BE0 Failed to get machine parameter. Machine parameter reading failure Ch.5.1.14 [ 3 ]
2BF0 Maximum number of pages has
been exceeded (list Maximum)
Exceeding maximum number of pages Ch.5.1.14 [ 3 ]
2BF1 Maximum number of documents
has been exceeded (list Maxi-
mum)
Exceeding maximum number of docu-
ments
Ch.5.1.14 [ 3 ]
2BF2 Maximum number of folders has
been exceeded (list Maximum)
Exceeding maximum number of folders Ch.5.1.14 [ 3 ]
07/11
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