Toshiba e-STUDIO657 - Page 156

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© 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO556/656/756/856/557/657/757/857
ERROR CODE AND TROUBLESHOOTING
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[F350] SLG board abnormality (e-STUDIO556/656/756/856) / SYS board abnormality (e-
STUDIO557/657/757/857)
e-STUDIO556/656/756/856
e-STUDIO557/657/757/857
[F400] SYS board cooling fan abnormality
Check item Measures
Setting
Perform firmware installation (some firmware: OS, HDD, SYS, Laser
Firmware, PFC Firmware, Engine Main Firmware, and Scanner Firmware)
with the USB media.
 P.11-9 "11.2 Firmware Updating with USB Media"
* When the function of the Data Overwrite Enabler (GP-1070) is deleted
from the equipment, the service call “F200” occurs.
Classification Error item
Other service call
Check item Measures
SLG board
• Connector check
• Board check
Setting
Check the combination of the firmware version of the system ROM, engine
ROM and scanner ROM. Reinstall the scanner ROM firmware.
Replace parts Remarks
SLG board
Check item Measures
SYS board
• Connector check
• Board check
Combination of the firmware
version
• Check the combination of the firmware version of the system firmware,
engine firmware, and scanner firmware.
• Reinstall the scanner firmware.
Replace parts Remarks
SYS board
Classification Error item
Other service call
Check item Measures
Setting
1. Check if the fan is rotating properly.
2. If not, check if any foreign object is adhered.
3. Are the connector CN112 and the relay connector of the SYS board
connected securely?
4. Replace the SYS board cooling fan.
Replace parts Remarks
SYS board
SYS board cooling fan