IPedge
Buttons
IPedge UG 01/13 TOSHIBA 163
ACD Keys ACD keys can be set on any button, including Buttons companion applications
and the side view buttons.
Depending on the configuration of your call center, these keys can be used to: (1)
Login or Logout of ACD groups (via Agent ID and phone Extension) and/or (2) to
Show/Set your Agent status. Other ACD functions may be available in the User-
Defined Actions depending upon the PBX used with Call Manager.
Note: The color of ACD Keys cannot be changed as the colors are determined
by the ACD State for the key.
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