VIPedge
Actions
VIPedge UG 06/12 TOSHIBA 119
Extra Info
• Field Name – Enter the name of the field to be changed. This name must
match exactly the field name including uppercase and lowercase syntax. For
example, a user may want to create User Programmable Keys identifying the
“Preferred Agent” for the call prior to transferring the call into a queue. The
Field Name would be entered as PREFAGENT. The value would be the
agent’s ID code.
• Value – Enter the value to be used for this field. Following the above example,
then the agent’s ID code would be entered into this field.
Play WAV File This action will play a specified WAV file on the PC sound card.
• Path & Filename – Enter the complete path name for the WAV file to be
played or browse to find the path of the file.
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