VIPedge
Using Companion Applications
VIPedge UG 07/12 TOSHIBA 189
Advanced Topics
Import File format ASCII text files can be easily imported by the power dialer as long as the file
format is as follows:
• One record per line with the following fields:
• Name – Required – must be non-blank
• Phone – Required – must have a minimum of 4 digits – can have
punctuation {i.e. (480)496-9040}
• Account code – Optional
• Subject – Optional
• Date – Optional – if not provided "Today" is assumed
• Time – Optional – if not provided "Now plus 5 minutes" is assumed
• The fields within each record can be either Tab-delimited or comma-delimited,
however the entire file must be one format or the other (cannot mix formats
within a file). Comma-delimited fields can/should use quotation marks around
any field containing a comma. For example: "Jones, Skip", 480-496-9040,
1111, "Sample 1,2,3"
• A maximum of 1000 records can be imported.
Automatic Imports The Dialer will automatically import any file in the above-described format if the file
is:
(1) named with ".TXT" suffix and
(2) saved into the “\PDimport” sub-folder in the Call Manager folder. Once the file
is imported, it will immediately be deleted.
Buttons All buttons in the Call Manager are created equal so that any button can be
programmed as any other button. Each Button companion application can be
assigned one of the 8 global banks, which each have 64 buttons. You can have
eight instances of the More Buttons companion applications to ensure that you
have enough buttons in Call Manager. All buttons can be programmed by the
user for the following:
• Feature Code
• Speed Dial
• System/PBS Commands
• User Defined Actions
• DSS Extension Key
• Web Key
• Run Program
For more information, refer to Chapter 10 – Buttons.
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