User's Manual Troubleshooting 9-3
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Last Saved on 19/01/00 17:28
Satellite 2670/2710 User's Manual – 2670_UK.doc – ENGLISH – Printed on 19/01/00 as
IM_267UK
Software
The problems may be caused by your software or diskette. If you cannot
load a software package, the media may be damaged or the program
might be corrupted. Try loading another copy of the software.
If an error message appears while you are using a software package,
check the software documentation. These documents usually include a
problem solving section or a summary of error messages.
Next, check any error messages in the OS documentation.
Hardware
If you cannot find a software problem, check your hardware. First run
through the items in the preliminary checklist above. If you still cannot
correct the problem, try to identify the source. The next section provides
checklists for individual components and peripherals.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
System start-up
Printer
Self Test
AccuPoint II
Power
PS/2 mouse
Password
Serial mouse
Hotkeys
PC card
Keyboard
Monitor
LCD panel
Sound system
Hard disk drive
USB
DVD-ROM drive
Hibernation
Diskette drive
Modem
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