User's Manual Troubleshooting 9-11
Version
1
Last Saved on 19/01/00 17:28
Satellite 2670/2710 User's Manual – 2670_UK.doc – ENGLISH – Printed on 19/01/00 as
IM_267UK
Pointing device
If you are using a PS/2 or serial mouse, also refer to Chapter 8,
Optional
devices,
and to your mouse documentation.
AccuPoint II
Problem Procedure
On-screen pointer
does not respond to
AccuPoint II operation
If a PS/2 mouse is connected, check the
Hardware Setup or TSETUP program. The
Pointing Device
option should be set to
Simultaneous
to use both the AccuPoint and a
PS/2 mouse.
If problems persist, contact your dealer.
PS/2 mouse
Problem Procedure
On-screen pointer
does not respond to
PS/2 mouse operation
Check that the PS/2 mouse cable’s 6-pin
connector is firmly connected to the
mouse/keyboard port.
You may have connected the mouse after turning
the computer on. Turn off the computer, make
sure the mouse is firmly connected and turn the
computer back on.
Is your software configured to recognise the
mouse? Check the software documentation.
If problems persist, contact your dealer.
Serial mouse
Problem Procedure
On-screen pointer
does not respond to
serial mouse operation
Check for a firm connection between the
computer’s serial port and the cable’s 9-pin
connector.
Did you connect the mouse before turning on the
computer?
Is the
Serial port
option in Hardware Setup
or TSETUP program set properly?
Is your software configured to recognise the
mouse? Check the software documentation.
In Windows 98, set the
Serial
item in
Power
Save
Mode
Properties
to
On
.
If problems persist, contact your dealer.
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