User's Manual
9-10
TROUBLESHOOTING
Some CD/DVDs The software or hardware configuration may be
run correctly, but causing a problem. Make sure the hardware
others do not configuration matches your software’s needs.
Check the CD/DVD's documentation.
Check the type of CD/DVD you are using. The drive
supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD (single/
multi-session), CD-ROM Mode 1,
Mode 2, CD-ROMXA Mode 2 (Form1,
Form2), Enhanced CD(CD-EXTRA),
CD-G(Audio CD only), Addressing
Method 2
Check the region code on the DVD. It must match
that on the DVD-ROM drive. Region codes are
listed in the Optical media section in Chapter 2,
The Grand Tour
.
If problems persist, contact your dealer.
CD-RW/DVD-ROM drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
You cannot access Make sure the drive’s drawer is securely.
a CD/DVD in the Press gently until it clicks into place.
drive
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser light
from reading the CD/DVD. Make sure there is no
obstruction. Remove any foreign object.
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