Satellite P500 and Satellite Pro500
Maintenance Manual (960-Q08)
Chapter 2 Troubleshooting Procedures
2.1 Troubleshooting............................................................................................................1
2.2 Troubleshooting Flowchart........................................................................................... 3
2.3 Power Supply Troubleshooting..................................................................................... 7
Procedure 1 Power Status Check .................................................................. 7
Procedure 2 Connection Check..................................................................... 9
Procedure 3 Charging Check ........................................................................ 9
Procedure 4 Replacement Check ................................................................ 10
2.4 System Board Troubleshooting...................................................................................11
Procedure 1 Message Check ....................................................................... 12
Procedure 2 Debugging Port Check............................................................ 14
Procedure 3 Diagnostic Test Program Execution Check............................ 19
Procedure 4 Replacement Check ................................................................ 19
2.5 USB FDD Troubleshooting ........................................................................................ 20
Procedure 1 FDD Head Cleaning Check .................................................... 20
Procedure 2 Diagnostic Test Program Execution Check............................ 21
Procedure 3 Connector Check and Replacement Check............................. 22
2.6 2.5” HDD Troubleshooting......................................................................................... 24
Procedure 1 Partition Check........................................................................ 24
Procedure 2 Message Check ....................................................................... 25
Procedure 3 Format Check.......................................................................... 26
Procedure 4 Diagnostic Test Program Execution Check............................ 27
Procedure 5 Connector Check and Replacement Check............................. 28
2.7 Keyboard Troubleshooting ......................................................................................... 29
Procedure 1 Diagnostic Test Program Execution Check............................ 29
Procedure 2 Connector Check and Replacement Check............................. 30
2.8 Touch pad Troubleshooting........................................................................................ 31
Procedure 1 Diagnostic Test Program Execution Check............................ 31
Procedure 2 Connector Check and Replacement Check............................. 32