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Toshiba Satellite Pro S300 User Manual

Toshiba Satellite Pro S300
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[CONFIDENTIAL]
Toshiba Personal Computer
Satellite Pro S300, TECRA A10/S10/P10
Maintenance Manual
First edition July 2008
TOSHIBA CORPORATION
File Number 960-684

Table of Contents

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Toshiba Satellite Pro S300 Specifications

General IconGeneral
Tjunction100 °C
Processor cache2 MB
Processor cores2
System bus rate- GT/s
Processor familyIntel® Core™2 Duo
Processor socketSocket 478
Processor codenamePenryn
Processing Die size107 mm²
Processor frequency2.1 GHz
Processor lithography45 nm
Processor manufacturerIntel
Processor front side bus- MHz
Processor operating modes32-bit, 64-bit
ECC supported by processorNo
Thermal Design Power (TDP)35 W
Number of Processing Die Transistors410 M
Motherboard chipsetIntel® GM45 Express
Optical drive typeDVD Super Multi DL
Card reader integratedYes
Total storage capacity250 GB
Compatible memory cardsSD, xD
Display surfaceMatt
Display diagonal15.4 \
Display resolution1280 x 800 pixels
Internal memory2 GB
Memory clock speed800 MHz
Internal memory typeDDR2-SDRAM
Maximum internal memory8 GB
Maximum graphics card memory1.34 GB
CD-R read speed24 x
DVD+R read speed8 x
CD-RW write speed4 x
DVD+R Double Layer write speed6 x
Front camera resolution (numeric)1.3 MP
Modem speed56 Kbit/s
Bluetooth version2.1+EDR
Operating system installedWindows Vista Business
Optional operating system suppliedWindows XP Professional
Battery life (max)4.33 h
Charging port typeDC-in jack
USB 2.0 ports quantity4
Parallel ports quantity0
CardBus PCMCIA slot typeType II
Cable lock slot typeKensington
Pointing deviceTouchpad
Keyboard number of keys87
Processor ARK ID42841
Weight and Dimensions IconWeight and Dimensions
Depth265 mm
Width361.3 mm
Weight2800 g
Height (rear)39.1 mm
Height (front)37.1 mm

Summary

Preface

SAFETY PRECAUTIONS

Details DANGER, WARNING, CAUTION, and NOTE messages for safety.

Chapter 1 Hardware Overview

1.1 Features

Details computer features like microprocessor, memory, chipset, and VGA controller.

1.2 System Unit Block Diagram

Provides a block diagram illustrating system unit components and their connections.

1.3 3.5-inch Floppy Disk Drive (USB External)

Describes the specifications and functionality of the USB external floppy disk drive.

1.4 2.5-inch Hard Disk Drive

Details the specifications for the 2.5-inch Hard Disk Drive.

1.5 Optical Drive (ODD)

Describes various types of Optical Disk Drives supported by the system.

1.6 Keyboard

Provides details about the keyboard layout and connection.

1.7 TFT Color Display

Details specifications for the TFT Color Display and LCD Module.

1.8 Power Supply

Explains the functions and output ratings of the power supply.

1.9 Batteries

Describes the main and RTC battery types and charging control.

1.10 AC Adapter

Lists the specifications for the AC adapter.

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting

Defines Field Replaceable Units (FRUs) and outlines troubleshooting procedures.

2.2 Troubleshooting Flowchart

Provides a flowchart to guide troubleshooting steps for various issues.

2.3 Power Supply Troubleshooting

Details procedures for diagnosing and resolving power supply issues.

2.4 System Board Troubleshooting

Guides on determining if the system board is malfunctioning.

2.5 USB FDD Troubleshooting

Provides troubleshooting steps for the USB Floppy Disk Drive.

2.6 2.5” HDD Troubleshooting

Outlines procedures for troubleshooting the 2.5-inch Hard Disk Drive.

2.7 Keyboard Troubleshooting

Provides steps for diagnosing and resolving keyboard issues.

2.8 Touch pad Troubleshooting

Guides on troubleshooting the touch pad functionality.

2.9 Display Troubleshooting

Details procedures for diagnosing and resolving display issues.

2.10 Optical Disk Drive Troubleshooting

Outlines steps for troubleshooting the optical disk drive.

2.11 Modem Troubleshooting

Provides procedures for diagnosing and resolving modem issues.

2.12 LAN Troubleshooting

Guides on troubleshooting the Local Area Network (LAN) connection.

2.13 Wireless LAN Troubleshooting

Details steps for troubleshooting the Wireless LAN functionality.

2.14 Bluetooth Troubleshooting

Outlines procedures for diagnosing and resolving Bluetooth issues.

2.15 Sound Troubleshooting

Provides steps for troubleshooting the computer's sound system.

2.16 Bridge media Slot Troubleshooting

Guides on troubleshooting the bridge media slot functionality.

2.17 PCI ExpressCard Slot Troubleshooting

Details troubleshooting for the PCI ExpressCard slot.

2.18 Fingerprint sensor Troubleshooting

Provides steps for diagnosing and resolving fingerprint sensor issues.

2.19 Web camera Troubleshooting

Outlines procedures for troubleshooting the web camera.

2.20 Intel Turbo Memory Troubleshooting

Guides on troubleshooting Intel Turbo Memory functionality.

Chapter 3 Tests and Diagnostics

3.1 The Diagnostic Test

Explains how to use diagnostic test programs for hardware modules.

3.2 Executing the Diagnostic Test

Provides steps to start and execute various diagnostic tests.

3.3 Setting of the hardware configuration

Details how to set hardware configuration and manage DMI information.

3.4 Heatrun Test

Describes the procedure and content of the heatrun test.

3.5 Subtest Names

Lists the names of subtests available in the diagnostic test menu.

3.6 System Test

Explains the execution of system tests including ROM checksum and fan control.

3.7 Memory Test

Details procedures for testing conventional, protected mode, and cache memory.

3.8 Keyboard Test

Describes how to perform keyboard tests, including pressed key display.

3.9 Display Test

Explains tests for VRAM, VGA gradation, and LCD gradation.

3.10 Floppy Disk Test

Details procedures for testing floppy disk drive functionality.

3.11 Printer Test

Notes that the printer test is not supported for this model.

3.12 Async Test

Describes tests for asynchronous communication via FIR/SIR or wraparound.

3.13 Hard Disk Test

Outlines procedures for testing hard disk drive functionality.

3.14 Real Timer Test

Explains tests for the real-time clock and backup memory.

3.15 NDP Test

Describes tests for the Numeric Data Processor (NDP) functions.

3.16 Expansion Test

Details tests for expansion interfaces like PCMCIA and RGB monitor ID.

3.17 CD-ROM/DVD-ROM Test

Explains tests for CD-ROM and DVD-ROM drives.

3.18 Error Code and Error Status Names

Lists and explains various error codes and their status names.

3.19 Hard Disk Test Detail Status

Provides detailed status information for hard disk test errors.

3.20 ONLY ONE TEST

Tests unique system functions like keyboard, touch pad, and LEDs.

3.21 Head Cleaning

Describes the procedure for cleaning floppy disk drive heads.

3.22 Log Utilities

Explains how to log and store error information.

3.23 Running Test

Executes a sequence of system, memory, display, and disk tests.

3.24 Floppy Disk Drive Utilities

Provides utilities for formatting, copying, dumping, and reading FDD/HDD.

3.25 System Configuration

Displays current system configuration information.

3.26 Wireless LAN Test Program (Atheros)

Describes how to check Atheros wireless LAN card type and antenna connection.

3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC)

Details the setup for testing Intel-made wireless LAN cards with a reference PC.

3.28 Wireless LAN Test Program on DUT PC (Intel-made)

Explains how to perform wireless LAN transmitting-receiving test on the DUT.

3.29 Sound Test program

Describes how to test sound functionality using Windows OS.

3.30 3G Test program

Provides instructions for testing 3G functionality.

3.31 SETUP

Explains how to access and configure system setup options.

Chapter 4 Replacement Procedures

4.1 Overview

Introduces FRU replacement procedures and provides a chart for FRU removal order.

Safety Precautions

Lists critical safety instructions before disassembling the computer.

Before You Begin

Provides important notes and environmental considerations before starting work.

Disassembly Procedure

Describes the four main types of cable connectors used.

Assembly Procedures

Offers general points to follow when reassembling the computer.

Tools and Equipment

Lists essential tools and equipment required for disassembly and assembly.

Screw Tightening Torque

Provides specifications for screw tightening torque values.

4.2 Battery pack

Details the procedure for removing and installing the battery pack.

4.3 SIM card

Provides steps for removing and installing the SIM card.

4.4 PC card/Bridge media/Smart card

Covers the removal and installation of PC cards, Bridge media, and Smart cards.

4.5 Memory module

Details the procedure for removing and installing the memory module.

4.6 Fin cover

Describes the removal and installation of the fin cover.

4.7 HDD

Provides instructions for removing and installing the Hard Disk Drive.

4.8 Optical disk drive (DVD-ROM/DVD-Super Multi drive)

Details the procedure for removing and installing the optical disk drive.

4.9 Keyboard

Provides steps for removing and installing the keyboard.

4.10 SW board

Describes the procedure for removing and installing the SW board.

4.11 SIM board

Details the procedure for removing and installing the SIM board.

4.12 Wireless LAN card

Provides instructions for removing and installing the Wireless LAN card.

4.13 3G card

Details the procedure for removing and installing the 3G card.

4.14 Robson card

Provides instructions for removing and installing the Robson card.

4.15 Speaker

Details the procedure for removing and installing the speakers.

4.16 Cover assembly and Base assembly

Provides steps for removing and installing the cover and base assemblies.

4.17 MDC modem/USB board

Details the procedure for removing and installing the MDC modem/USB board.

4.18 RGB harness/RJ45 harness

Provides instructions for removing and installing the RGB and RJ45 harnesses.

4.19 Serial board

Describes the procedure for removing and installing the serial board.

4.20 Microphone harness

Details the procedure for removing and installing the microphone harness.

4.21 System board

Provides procedures for replacing the system board with necessary post-replacement steps.

4.22 GFX board/GFX fin

Describes the procedure for removing and installing the GFX board and fin.

4.23 CPU/CPU fin/DC fan

Details the procedure for removing and installing the CPU, fin, and DC fan.

4.24 PC card unit

Provides instructions for removing and installing the PC card unit.

4.25 RTC battery

Details the procedure for removing and installing the RTC battery.

4.26 Sound board

Describes the procedure for removing and installing the sound board.

4.27 Battery lock

Provides instructions for removing and installing the battery lock mechanism.

4.28 Touch pad/Fingerprint sensor board

Details the procedure for removing and installing the touch pad and fingerprint sensor board.

4.29 Bluetooth module

Describes the procedure for removing and installing the Bluetooth module.

4.30 Smart card unit

Provides instructions for removing and installing the Smart card unit.

4.31 LCD unit/FL inverter

Details the procedure for removing and installing the LCD unit and FL inverter.

4.32 Camera module/Wireless LAN antenna/3G antenna

Describes the procedure for removing and installing camera, wireless LAN, and 3G antennas.

4.33 LCD harness

Provides instructions for removing and installing the LCD harness.

4.34 LCD mask

Details the procedure for removing and installing the LCD mask.

4.35 Hinge

Describes the procedure for removing and installing the display hinges.

4.36 Fluorescent Lamp

Provides procedures for replacing fluorescent lamps based on LCD module suppliers.

Appendices

Appendix A Handling the LCD Module

Provides precautions for safely handling the LCD module.

Appendix B Board Layout

Contains diagrams illustrating the layout of various system boards.

Appendix C Pin Assignments

Lists pin assignments for various connectors on system and interface boards.

Appendix D Keyboard Scan/Character Codes

Provides scan codes and character codes for keyboard keys.

Appendix E Key Layout

Illustrates the physical layout of UK and US keyboards.

Appendix F Wiring diagrams

Includes diagrams for RGB monitor, RS-232C, and LAN connectors.

Appendix G BIOS Rewrite Procedures

Explains the procedure for rewriting the system BIOS program.

Appendix H EC/KBC Rewrite Procedures

Details the procedure for rewriting the EC/KBC system program.

Appendix I Reliability

Shows Mean Time Between Failures (MTBF) data.

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