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My computer does not recognize the Drive.
A: This could be due to several reasons:
• Make sure all of your connections are secure;
• If you are attempting to run the Drive off of bus power, you may
need to use two USB ports. See the chapter "Installing the Drive"
for details and instructions;
• If using an add-on card, make sure it is working properly, and
update the software/firmware;
• If using Windows XP, make sure you have Service Pack 1 or later.
If using Windows 2000, make sure you have Service Pack 4 or later.
When I leave my computer idle for a while and come back, the
Drive won’t work properly.
A: The most likely cause is that your computer is going into Sleep
mode. The immediate solution is to restart your computer. To prevent
this problem from re-occurring, go into your Power Settings/Energy
Saver and set it to where it never goes into Sleep mode.
The Drive feels warm when powered on. Is this dangerous?
A: When in operation, the Drive may feel quite warm to the touch.
This is normal.
Troubleshooting
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