Beneficial Options Available in Goldmine 95
Computer Telephony Integration
Strata DK40 I&M Manual Spring 1999
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Refer to the Strata DK40 Programming Manual or DK Library CD-Rom for more details.
You can define the icons on the Windows tool bar to include Goldmine functions, and place
the icons on the tool bar using the "drag and drop" feature on the insert item feature.
Defining a tool bar icon
◆ Right-click on an empty space on any tool bar, and a pop-up menu is displayed. From
the pop-up menu, select Record Macro.
◆ Click on the File Menu, then select Hang-up, Answer, or ACD Calls.
◆ Click the Stop Recording macro button (square icon) and place the icon on a tool bar.
Repeat the steps for each icon to be defined
Placing icons on the tool bar
◆ Right-click on any blank space on the tool bar, then select Insert Item.
◆ Choose the icon to be inserted on the toolbar.
◆ Right-click and hold down the mouse button while dragging the icon onto the tool bar.
Repeat this process for adding icons. Any icon can be moved using this same right-click and
drag process.
The following Goldmine Main Window is an example of the customised tool bars which have
all of the standard icons for accessing Phone1, Phone2, Phone3, Fax, Start Timer, Incoming
Call Timer, Insert a Note, and the three icons defined on the prior page.
All macro icons are identified by the numerical graphic on its button, but when the mouse is
held over the button, a description of the macro and the functions of the button appear in a
bubble.
Figure 8-27 Goldmine Toolbar
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