System & Station
Program 35 Station Class of Service
3-78
Strata DK40 Programming Manual Spring 1999
Notes
◆ A BST station receives ringback tone, instead of busy tone, when transferring a call
to a busy BSR station.
◆ Do not assign BST/BSR to built-in Auto Attendant announcement ports.
◆ BST (LED 20 ON) should be assigned to all ACD agent telephones and BSR (LED
19 ON) should be assigned to all ACD supervisor telephones to allow agent
assistance calls to supervisor telephones that are busy.
◆ LEDs 01, 02, and 04 must be ON to allow the Telephone’s Message Waiting LED to
function with voice mail—even if the Telephone is not an LCD type.
LED 18: Automatic Hold
When enabled, (LED 18 ON), station users with Exchange /LQH buttons can place an
Exchange line or [DN] call on hold, then call another line or station just by pressing another
Exchange /LQH or [DN] button and dialling the number. If Automatic Hold is not allowed
(LED 18 OFF), users can put calls on hold and place calls, but they must press the +ROG
button before accessing another line or [DN].
Notes
◆ Exchange line or internal calls that appear on the [DN] buttons will automatically
hold when accessing another line.
◆ Toshiba recommends that the 5HOHDVH DQ G $QV button be provided via
Program 39 to telephones programmed for Auto Hold.
LED 17: Continuous DTMF Tones Off
2000-series digital telephones can send DTMF tones for as long as station users press their
buttons (80 msec. minimum). This feature can be disabled (LED 17 ON). If it is disabled,
DTMF tones sent by these telephones will be either 80 or 160 milliseconds depending on the
selection made with Program 10-1, LED 04 and Program 10-2, LED 06.
LED 16: No Call Forward/No Answer on Handsfree Answerback
When enabled (LED 16 ON), a Handsfree Answerback call to an idle station in the Call
Forward No-Answer or Call Forward-Busy/No Answer mode is not forwarded. If the system
is Programmed for Voice first (Program 10-1 and 10-2, LED 01 OFF), Voice Announce calls
do not Call Forward No-Answer; however, calls will call forward busy. This prevents the call
from being forwarded 8-60 seconds after the called party has been talking in the Handsfree
Answerback mode.
Outside calls and busy internal calls to the station continue to forward with this feature set. If
the system is set for Tone First, calls will call forward on Busy and No Answer.
Notes
◆ The caller can press the RING Soft Key on digital LCD telephones or press 4 on
digital or electronic telephones to activate Call Forward on Voice Announce calls.
◆ OCA calls do not Call Forward No Answer in any case.
LED 06~15
Not used at this time.
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