Toshiba Strata DK40 - Program 14-72 Queue Size for Alarm 1

Automatic Call Distribution Program 14-72 Queue Size for Alarm 1
6-38
Strata DK40 Programming Manual Spring 1999
Program 14-72
Queue Size for Alarm 1
Initialised Default:
Queue Size = 010
Program 14-72 Overview
The system causes the Supervisor 5HVHW 4XHXH $OD U P button to flash and the
Supervisor telephone to sound a one second ON, one second OFF beeping alarm when the
number of calls in the ACD queue exceeds the number of calls set in this program for a time
duration set in Program 11-6.
Program 14-8 DATA must be set to “2” if using this option (see Program 11-6 and See
“Program 14-8 Alarm Pattern Assignments” for more information).
(QWHU 3URJ 0RGH 0 6SNU 47+ROG 0 6SNU :5 +ROG 0 6SNU & & +ROG 0 6SNU & & +R OG
Processor ACD Group Numbers Queue Size
DK40 01~08 001~048
ACD Group
No. Queue Size
01
02
03
04
05
06
07
08
DATA = Queue SizeSELECT = 72
SELECT = ACD Group No.