2.2 Troubleshooting Flowchart
Use
the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures
to
execute. Before going through the flowchart steps,
verifY
the following:
2-2
o Ask the user
if
a password is registered, and
if
it is, ask
him
or
her
to
enter the
password.
If
the user has forgotten the password, connect the printer port
wraparound board (F31PRT), then
turn the
POWER
switch on. The computer
will override the password function by erasing the current password.
o
VerifY
with the customer that Toshiba MS-DOS is installed
on
the hard disk.
Non-Toshiba operating systems can cause the computer
to
malfunction.
o Make sure all optional equipment is disconnected from the computer.
o Make sure the floppy disk drive is empty.
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