Basic Troubleshooting Guidelines
LED Indicators Explanation
• If the Internet LED is OFF, please check the WAN Port
and to ensure the cable are properly connected.
• If the Internet LED is Orange, please check the
Internet configuration. Please ensure the setting
parameter (Username & Password) are key in
correctly.
• If the Internet LED is Orange, please check the
BTU/ONT Port Out status. Please ensure the Port Out
from BTU/ONT are not using the correct port as per
below:
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