TRIAD INSTALLATION GUIDE - 8×8 V2 and 16×16 AUDIO MATRIX SWITCH
TROUBLESHOOTING
RESETTING THE MATRIX SWITCH
• Network reset—Remove the power cord to power cycle the device.
Hold the ID button while you replace the power cord to power on the
matrix switch. Hold the ID button until you see Status LED show solid
orange.
• Factory restore—Press and hold the FACTORY RESTORE button for
five seconds to restore the device to its previous firmware image and
restore the defaults. The Status LED will blink white rapidly when the
factore restore begins.
Caution! The factory restore process will restore the matrix switch
to a factory state and replace the firmware image with the factory
default firmware.
LED TROUBLESHOOTING GUIDE
Status LED = solid = flashing
Matrix switch is booting
Matrix switch finished booting and has IP address
Matrix switch is connected to Director
An audio output is active (white LED)
Matrix switch does not have an IP address
Firmware update in progress
Firmware update error
Factory restore in progress (flashing white LED)
LEGAL NOTICES
Find details of the product’s Limited Warranty and other safety, patent,
and legal resources at
snapone.com/legal
or request a paper copy from
Customer Service at 866.424.4489.
SPECIFICATIONS
AUDIO SPECIFICATIONS
THD <0.005 %, 20 Hz – 20 kHz
SNR >105 dB, A-weighted—input to output
Frequency response 20 Hz – 20 kHz +/- 0.2 dB
Input impedance Minimum 12 K ohms
Volume control per channel +0 to -100 dB range
Mute Available on all outputs
Source input gain 0.5 dB steps, -12 dB to +12 dB on every input
Mono summing Configurable per stereo output pair, each output combines the L/R
input signal.
6-band parametric EQ Adjustable per stereo output, +/-12 dB, 0.1 dB steps
2.1 audio zone Each subwoofer output is enabled on the even output and paired
with adjacent odd-numbered output.
• Subwoofer volume oset: +/-12 dB, 0.5 dB steps
• Crossover type: Selectable Linkwitz-Riley/Butterworth
• Crossover slope: Selectable 12/24/48 dB
• Crossover frequency: 20-300 Hz, 1 dB steps
• Output select: Stereo/Mono
Analog input/output voltage 2V/2V
Audio/Output delay 0-80 ms / 0-80 ms
Supported sample rates 44.1 kHz, 48 kHz, 96 kHz, 192 kHz, at 16- or 24-bit resolution
Tone control • Low shelf (bass) adjustable per stereo output 20-2000 Hz,
+/-12 dB, 0.1 dB steps
• High shelf (treble) adjustable per stereo output 20-20000 Hz,
+/-12 dB, 0.1 dB steps
CONNECTIONS 8×8 AMS v2 16×16 AMS
Source inputs
(Digital inputs are either coax or
optical and are stereo PCM only)
8 × stereo analog (RCA)
4 × digital coax
4 × digital optical
Inputs 5-8 are either analog or
digital
16 × stereo analog (RCA)
8 × digital coax
8 × digital optical
Inputs 9-16 are either analog
or digital
Zone outputs 8 × stereo analog (RCA) 16 × stereo analog (RCA)
12V trigger outputs 1 × mono 3.5 mm (1/8") output
1 x mono 3.5 mm (1/8")
assignable output
2 × mono 3.5 mm (1/8”)
outputs
1 x mono 3.5 mm (1/8”)
assignable output
POWER AND THERMAL
AC mains power AMS8-V2: 100-240V AC, 50/60 Hz, 10W
AMS16: 100-240V AC, 50/60 Hz, 20W
Power connection IEC 320 C13 power connector with 3-pole detachable power cord
Operating temperature 0 °C ~ 50 °C (32 °F ~ 122 °F)
Humidity 5% to 95% non-condensing
Storage -20 to 70 °C (-4 to 158 °F)
Cooling method Passive
Thermal dissipation
(heat losses)
1.1W/3.75 BTU/hour (standby)
8W/27.7 BTU/hour (max)
1.34W/4.6BTU/hour (standby)
15W/52.0BTU/hour (max)
MISCELLANEOUS 8×8 AMS v2 16×16 AMS
Front power LED 1 × RGB LED 1 × RGB LED
System status LED 1 × RGB LED 1 × RGB LED
Ethernet 1 × RJ45 1 × RJ45
ID button Yes Yes
Factory restore button Yes Yes
Dimensions without feet
(H × W × D)
44 × 445 × 264 mm
(1.75 × 17.5 × 10.4")
89 × 445 × 264 mm
(3.5 × 17.5 × 10.4")
Dimensions with feet
(H × W × D)
54 × 445 × 264 mm
(2.1 × 17.5 × 10.4")
98 × 445 × 264 mm
(3.88 × 17.5 × 10.4")
PRODUCT NUMBER
8×8 AMS v2 16×16 AMS
TS-AMS8 v2 TS-AMS16
Copyright ©2021, Snap One, LLC. All rights reserved. Snap One and its respective logos
are registered trademarks or trademarks of Snap One, LLC (formerly known as Wirepath
Home Systems, LLC), in the United States and/or other countries. 4Store, 4Sight, Control4,
Control4 My Home, SnapAV, Araknis Networks, BakPak, Binary, Dragonfly, Episode, Luma,
Mockupancy, Nearus, NEEO, Optiview, OvrC, Pakedge, Sense, Strong, Strong Evolve,
Strong VersaBox, SunBriteDS, SunBriteTV, Triad, Truvision, Visualint, WattBox, Wirepath,
and Wirepath ONE are also registered trademarks or trademarks of Snap One, LLC. Other
names and brands may be claimed as the property of their respective owners. Snap One
makes no claim that the information contained herein covers all installation scenarios and
contingencies, or product use risks. Information within this specification subject to change
without notice. 200-00715-A 210708MS
www.snapone.com | 1-888-400-4072
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