Tripp Lite B132-002A-2 - Troubleshooting; Power and Source Checks; EDID Compatibility Issues; Adjustment Settings

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Troubleshooting
If you are unable to get an acceptable image after following the
installation instructions, try the troubleshooting tips below.
1. Are the external power supplies that came with the product
connected and plugged into a working power source? For the product
to function properly, it must be connected to and receiving power
from the external power supply.
2. Was the power to the VGA source turned off prior to installation? If
not, restart your computer.
3. Compatibility issues can occur when EDID information is not properly
communicated between the source and the display. Tripp Lite’s VGA
over Cat5 extender kits and transmitters that have a -2 at the end
of their model name include an EDID copy feature which stores a
monitor’s EDID information and sends it to the source, ensuring
optimal compatibility. If your model supports EDID copy, perform the
EDID copy procedure described in this manual.
Note: Because EDID copy is supposed to be performed prior to installation, you
may need to restart your computer if you perform a copy after setting everything
up.
4. HaveyouadjustedtheEqualizationandGainsettingsontherepeater
and/orreceiverunits?Therearebuilt-inEqualizationandGain
adjustmentknobsoneveryrepeaterandreceiver,whichcanbe
adjustedtoobtainthebestpicturequality.Usetheminiscrewdriver
includedwiththeproducttoadjustthissettinguntilanacceptable
image is displayed.
5. What resolution are you trying to reach? Tripp Lite’s VGA over Cat5
extenders are tested to support up to 1920 x 1440 @ 60 Hz video
resolution (See the Product Features section in this manual for details
on max distance and resolution). The shorter the extension distance,
the higher the resolution you will be able to obtain. If you are not able
togetanacceptableimageafteradjustingtheEqualizationandGain
settings,tryloweringyourcomputer’svideoresolutionoradjustingthe
refresh rate.
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