Very little or no sound on
some or all channels.
1. Check the gain knob that it is not turned down.
2. Check input switch is in correct position Check your
configuration and verify all settings.
3. Audio cable to the input is bad. Replace the
nonworking channel with a cable known to be good.
4. ST/BR switch is in the wrong position.
No sound on one channel
pair and zone LED is red.
SYMPTOM POSSIBLE CAUSE AND TEST PROCEDURE
1.Check that connections are secure and that there
are no loose strands of wire crossing from positive to
negative terminals at the back of the amplifier and/or
speaker.
2.Disconnect the speaker wire at both ends. Separate
the two conductors at both ends and test with a meter
for a short circuit. If there is no short, connect the two
conductors at one end and test for continuity.
Hum from all the speakers.
1. Use the ground lift switch.
2. Hum can be caused due to a ground potential
difference between connected components (especially
those connected to antenna or cable TV feeds).
3. Check for faulty cables, faulty source signals, an
ungrounded phono system, cable feed, and/or a
defective component.
4. Reverse the AC plug of the components with
non-polarized plugs.
5. Test the AC receptacle using a ground tester.
Sound is distorted on one
or more channels at
normal volume.
1. Check the setting on the gain knob. You may need to
turn down controls.
Bass is weak and stereo
sound is “phasey”.
1. Check that the ST/BR switch is ST. If two adjacent
channels are connected normally but the ST/BR switch
is set to the BR position, the two speakers will be out of
phase.
2. The speakers may be wired out of phase. Recheck
polarity and reverse the connections on the back of one
speaker if necessary.
SoundVision Technologies dba TRUAUDIO
SUBWOOFER and ELECTRONIC PRODUCT WARRANTY
TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
THIS APPLIANCE SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING WATER AND THAT NO
OBJECT FILLIED WITH LIQUIDS SUCH AS VASES SHALL BE PLACED ON APPARATUS.
Electricity is used to perform many useful functions, but it can also cause personal injuries and
property damage if improperly handled. This product has been engineered and manufactured
with the highest priority on safety. However, improper use can result in electric shock and / or
fire. In order to prevent potential danger, please observe the following instructions when
installing, operating and cleaning the product. To ensure your safety and prolong the service
life of your Sound Bar, please read the following precautions carefully before using the product.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9. The battery shall not be exposed to excessive heat such as sunshine, fire
or the like.10. Do not defeat the safety purpose of the polarized or grounding-type plug.
Apolarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade and the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.
11. Protect the power cord from being walked on or pinched particularly at the plugs,
convenience receptacles, and the point where they exit from the apparatus.
12. Only use attachments/accessories specified by the manufacturer.
13. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury
from tip-over.
14. Unplug this apparatus during lightening storms or when unused for long periods
of time.
15. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
16. The mains plug or an appliance coupler is used as a disconnect device, the
disconnecting device shall remain ready operable.
It is the policy of TRUAUDIO to continuously incorporate improvements into our products. All specifications are subject to
change without notice. If you have any questions regarding this or any other TRUAUDIO products, please visit
www.TruAudio.com or contact us:
Office: 1-888-858-1555, Monday-Friday 7 am - 6 pm MST.
Fax: 435-251-9815
Email: CustomerService@truaudio.com
Trouble Shooting
TruAudio
198 N Old Highway 91
Hurricane, UT 84737 USA
All subwoofers and amplifiers have a limited 5 year warranty. This warranty includes 5 year parts and repair
labor on all components. The warranty extends only to the original purchaser of the product and not to any
subsequent owner. TRUAUDIO’s obligation under these warranties is limited to repairing or replacing any
component found defective in material or workmanship under normal conditions of use with an equal and/or
current product. These warranties shall not apply to products which have been abused, modified, or disas-
sembled. Products to be repaired or returned under this warranty must be returned to the factory through an
authorized TruAudio dealer with all transportation and insurance charges prepaid.
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