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1. Check whether the charging case has battery power. If it has run out of battery,
closing it will not disconnect the earphones from the device.
2. Make sure the earphones are properly placed in the charging case and the
charging contacts on the earphones and charging case are all clean. Please use
a so cloth and a bit of alcohol to clean the contact points on the earphones and
the charging case.
Q3: Why are the earphones still connected to the phone when they are put back
to the charging case and the case lid is closed?
Method 1: Put the earbuds back into the charging case and close the lid of the
charging case, the earbuds will automatically turn o and disconnect.
Method 2: Turn o the Bluetooth on phone to disconnect.
Method 3: Put the earbuds back into the charging case, press and hold the button
inside the charging case for 3 seconds, and the earbuds will disconnect from the
current phone and enter the pairing state.
Q4: How to disconnect the earbuds from the phone?
1. Connect the charging case to a Type-C
charger. (The current does not exceed 1A).
2. If the earphones stay idle for an extended
period, charge them at least every three
months to prevent the battery from being
damaged.
Q2: How to charge the charging case?
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