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B4. Provide a bidirectional communication way instead of one-way broadcast to increase the
sufficiency of the resource of dispatching volunteers. Through the connection between
Voice Pager and Volunteers' mobile phones, the mobile phones can tell Dispatch Center
whether volunteers are on / off duty, out of range, receiving messages and their
reactions to the dispatch messages (Example: Volunteers can answer that they can go
or how long they will arrive there. These messages can be set as can messages in PPS
and programmed into voice pagers. All reactions and situation reports can be collected
and shown through Unication's PS&DRT system)
Volunteer's resource is very precious, so saving resource should be essential. Chinese motto is
said as "Joy comes never more than once but sorrows never come singly", which indicates the
importance of saving resource about equipments.
Current Dispatch Center send one-way messages so that it can't control the quantity of On-Duty
volunteers, the arriving time of these volunteers, the situation of fire spot and the time when fire
disasters happen. It causes that too many volunteers are allocated to slight accidents while few
volunteers are allocated to serious disasters.
For the purpose of solving resource allocation, Unication designs this function to stop the waste
of volunteers' resource.
B4-1. The status of Voice Pager On/Off, On/Off Duty or Out Of Dispatch Center Signal
Coverage Area is sent to Dispatch Center's computers through the Bluetooth in Voice
Pager and mobile phone's network. Dispatchers can know the real time status of each
pager.
B4-2. When Dispatch Center is dispatching, Voice Pager react to Dispatch Center that this
pager receives messages (excluding Off Duty message) Dispatch Center can utilize
Unication PS&DRT to see the statistics of all reaction and status of pagers. The status of
each pager can be observed as well.
B4-3. Volunteers can respond to Dispatch Center whether they go or not by the provided
functions of Voice Pager after receiving Dispatch Center's message. Volunteers can
select can messages to reply to Dispatch Center in the screen of replying messages.
(Note: Currently, Voice Pager provides reply selections (Default) such as "Arrive in 10
minutes". Dispatch Center can also set up can messages and program them into Voice
Pager.)
Unication PS&DRT (Pager Status & Dispatch Response Tracking) collects the status of
each pager (such as how many volunteers receive messages, how many volunteers can
go and how long volunteers arrive there) after volunteers reply to Dispatch Center.
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