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BLUESTREAK SERIES
INSTALLATION & OPERATING MANUAL
POWERING TECHNOLOGY
Document Number: BLUESTREAK-MAN Rev. 6
bluestreak-man-rev6-0719.indd
This document is believed to be correct at time of publication and UNIPOWER LLC accepts no responsibility for
consequences from printing errors or inaccuracies. Specications are subject to change without notice.
21.0 TROUBLESHOOTING GUIDE
If you encounter diculties in getting a BLUEstreak module or complete power system to operate
properly, check all connections carefully and use the following as a troubleshooting guide.
LED Status Condition Possible Cause
GREEN
ON DCOK is TRUE -
Flashing DCOK is FALSE Unit is inhibited or not enabled
OFF DCOK is FALSE Unit is not inhibited
RED
ON
DC Output is o
(alarm condition)
Temperature above or below allowed limits.
OVP latch activated.
Overcurrent or short circuit (DCOK is FALSE).
Processor Failure (Green LED o).
Flashing
DC Output is on
(warning condition)
Fans below expected speed.
Temperature high or low.
Output current close to maximum.
Output on but DCOK is FALSE.
AC supply outside of normal range.
OFF DC Output is on No warning or alarm condition.
Product support can be obtained using the following addresses and telephone numbers.
Corporate oce:
UNIPOWER, LLC
210 N University Dr
Coral Springs, FL 33071
United States
Manufacturing facility:
UNIPOWER, LLC
65 Industrial Park Rd
Dunlap, TN 37327
United States
Manufacturing facility:
UNIPOWER Slovakia SRO
ZLATOVSKA 1279
Business Center 22
91105 Trencin, Slovakia
Phone: +1-954-346-2442
Toll Free: 1-800-440-3504
Web site – www.unipowerco.com
When contacting UNIPOWER, please be prepared to provide:
1. The product model number, spec number, S build number, and serial number
- see the equipment nameplate on the front panel
2. Your company’s name and address
3. Your name and title
4. The reason for the contact
5. If there is a problem with product operation:
• Is the problem intermittent or continuous?
• What revision is the rmware?
• What actions were being performed prior to the appearance of the problem?
• What actions have been taken since the problem occurred?
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