Appendix: FAQs & Troubleshooting
146
© 2012 Vaisala Canada Inc
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Q: If I wish to back up the files associated with viewLinc, what are
their locations and file sizes?
A: viewLinc configuration text files: <installdir>\config\* (small
text files)
viewLinc security keys for https:
<installdir>\config\keys\*
(small binary files)
viewLinc operational configuration:
app_data_root\db\Viewlinc.sqlite (up to 100MB on very large
systems)
viewLinc historical data files:
app_data_root\db\hist\YYYY-
MM\*
(up to 10GB per month on very large systems)
viewLinc event logs:
app_data_root\log\Events\Events-
YYYY.sqlite
(up to 100MB per year on very large systems)
viewLinc Repository files, uploaded dashboard images,
report logos etc:
app_data_root\db\repository\images\*.*
(under 5 MB)
Note: It is recommended that all viewLinc services be
stopped before performing a backup.
Q: How can I connect via wireless or ethernet with 300 series
devices?
A:
Internal LAN-1 Module (Ethernet): Allows single PTU300*,
HMT330, DMT340 or MMT330 transmitter to connect to the
viewLinc host computer via standard TCP/IP Ethernet
network. LAN-1 Module is internally powered by the
Transmitter.
Internal WLAN-1 Module (802.11b/g WIFI): Allows single
PTU300*, HMT330, DMT340 or MMT330 device to connect
to the viewLinc host computer via standard 802.11b/g
wireless networks. WLAN-1 Module is internally powered by
the Transmitter.
Single port Digi Device (Ethernet): Allows single PTU300,
HMT330, DMT340 or MMT330 device to connect to the
viewLinc host computer via standard TCP/IP Ethernet
network. Requires installation of Digi device drivers
(included) and configuration of virtual COM ports on viewLinc
host computer. Digi Device available with 802.3af Power
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