15
Problem Possible Cause Solution
Weak suction
power
• Dirty water has
reached its
designated capacity
• The rolling brush
or the dirty water
cup may have been
attached incorrectly
• The rolling brush
is entangled with
objects like hair
• The suction nozzle
is blocked
• The HEPA filter
mesh above the
float is dirty
• Low battery
• Detach the dirty water cup and empty
the water.
• Re-attach the rolling brush or the
dirty water cup correctly.
• Clean the rolling brush.
• Clean the suction nozzle.
• Clean the HEPA filter
• Fully recharge the appliance before
use.
There is abnormal
sound in motor
operation
• The suction nozzle
is blocked
• Dirty water has
reached its
designated capacity
• The HEPA filter
mesh above the
float is dirty
• Clean the suction nozzle.
• Detach the dirty water cup and empty
the water.
• Clean the HEPA filter
Cannot be charged • The appliance and
the charging slot
are not properly
contacted
• Check and properly attach the
appliance to the charging base.
No water is
sprayed from the
rolling brush
• Clean water cup is
empty
• Clean water cup
is not properly
attached
• Fill up the clean water cup.
• Re-attach the clean water cup
correctly.
There is water
leakage from the
air outlet
• Missing HEPA filter
• Missing float
indicator
• HEPA filter is not
dry enough after
washing
• Dirty water has
reached its
designated capacity
• Re-attach the HEPA filter to the dirty
water cup.
• Re-attach the float indicator.
• Allow the HEPA filter to completely
bair dry before re-attaching it to the
dirty water cup.
• Detach the dirty water cup and empty
the water.
Cleaning and maintenance
C