9
EN
Regulatory guidelines
After-sales service
If you encounter a problem using your appliance, carry out the
following steps first:
- Follow the operating guidelines, including the chapters relating
to cleaning, servicing and maintenance, as well as the description
of the error codes according to the appliance.
- Consult the diagnostic assessment tool to help resolve problems
using the website:
EN: www.electrodepot.fr/sav
BE: www.electrodepot.be/fr/sav / www.electrodepot.be/nl/dnv
ES: www.electrodepot.es/servicio-postventa
If, despite these steps, the problem is not resolved:
Appliance under warranty
- Request support for your device through the above website.
Or
- Call the service using the phone number specified on your
sales receipt/invoice.
The warranty is set at 2 years* minimum after the purchase of
the new appliance, and covers the costs of shipments home,
on-site work and spare parts.
* Excluding the peace of mind warranty or extended warranty.
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