Vanair Start All Jump Pack Troubleshoot Manual

1
Start•All Jump•Pack® Troubleshooting and Warranty Request Guide
Follow the Troubleshooting Steps on the next page to diagnose any problems and then check all boxes that apply. Use
Other for any issue not mentioned.
• Does not turn on, display turns on when charging, battery is above 9.6V
• Does not turn on, display turns on when charging, battery is below 9.6V
• Charger does not work
• Does not charge even when activation button is pressed
• Error Code on the display: List error code_____________________
• Display shows red and green flashing 8’s, will not activate or show error code
• Jump•Pack and display turns on, will not charge, “IN” is not flashing
• Jump•Pack and display turns on, will not charge, “IN” is flashing
• Clamps are always live
• Clamps or cables are damaged
• Jump•Pack shuts off or stops during cranking. Display % after crank attempt:
• Other:
Please fill out the information below. Attach proof of purchase. Serial number is printed onto the housing where the red
clamp is connected. Remove the red clamp to view.
Dealer Jump•Pack Was Purchased From
Contact Name
Contact Phone Number
Contact Email
Return Address
Serial Number
Date of Purchase
Technical Support Representative
No Start•All Jump•Pack® units will be received unless a Return
Material Authorization (RMA) is issued first.
Goodall® Engine Starting Systems by Vanair® have a 1-year warranty from date of purchase.
Troubleshooting Steps (battery charging instructions are steps 4-5)
Send this form and proof of purchase to warranty@vanair.com in order to receive an RMA to return your pack for repair.
If the Jump•Pack is a JP 12-4000 model, there is no warranty and cannot be repaired. No RMA is to be issued.
If the Jump•Pack is a Lithium Hub model there is no warranty and cannot be repaired. No RMA is to be issued.
If the Jump•Pack is a Gray Case (big rig) Stark unit there is no warranty cannot be repaired. No RMA is to be issued.
Click here for the Start-All Jump Pack Troubleshooting Video
IN0229 Rev.2

Vanair Start All Jump Pack Specifications

General

Brand	Vanair
Model	Start All Jump Pack
Category	Remote Starter
Language	English

Summary

If Issues Occur Prior to Cranking Attempt

Unit Does Not Turn On

Diagnosing issues when the Jump Pack fails to power on, including charging and display checks.

Unit Does Not Charge

Troubleshooting why the Jump Pack display is on but not charging, checking 'IN' status and charger output.

Arcing During Clamp Connection

Addressing strong arcing when connecting clamps, checking for MOSFET board issues.

Normal Charging Procedure

Steps for properly charging the Start All Jump Pack, including connection and expected results.

Display and Component Issues

Display Not Reaching 100% Charge

Procedure to recalibrate the display when it fails to show 100% charge after connecting to power.

Damaged Clamps or Cables

Information on identifying and replacing damaged clamps or cables for the Jump Pack.

If Issue Occurs During Cranking Attempt

Error Codes EO-E9

Explanation of error codes from E0 to E9 displayed on the LED screen.

Jump Pack Shuts Off During Cranking

Troubleshooting when the Jump Pack shuts off during or stops while cranking a vehicle.

Flashing Red and Green 8's Display

Diagnosing the flashing red and green 8's display, often indicating low voltage or connection issues.

Manual Activation for Low Voltage Batteries

Manual Override Feature

Using the manual override to jump-start very low voltage batteries, with crucial safety warnings.