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Technical Support Notification
TLS4 Series Programming – Email Setup & Troubleshooting
Overview
The TLS4 series consoles allow the user to send out emails with a range of reports from daily inventory readings to tank
or line testing history. This technical support notification explains how to program the console to send out emails and
provides troubleshooting steps for when emails are not received.
The instructions below are intended to be used in conjunction with the
TLS-450PLUS/TLS4 Operator's Manual (577014-110).
Programming
Ethernet Port
Menu Setup Communication Ethernet Port
Confirm a CAT5 cable is connected to the correct
ethernet port.
Confirm the ethernet port is working by checking
the port for lights. No lights or a red light can
indicate a bad port.
For static IP addresses, confirm the IP Default
Gateway is set to enabled. Only one port can use
the default gateway, which allows outside
network access.
Confirm there is a Primary and Secondary DNS.
Requirements
• Ethernet Port – Primary/Secondary DNS
• Address Book
• Autoconnect Task
• SMTP Relay (not always required)
Programming Requirements:
Troubleshooting Requirements:
• Laptop
• Cat5 Cable
• Access to a network jack (router/switch)
• Access to the web portal
Note: Google’s public DNS servers are 8.8.8.8 and 8.8.4.4.
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