Vega POINTRAC 31 - 9.5 Software update; 9.6 How to proceed if a repair is necessary

51
9 Diagnostics and servicing
POINTRAC 31 • 8/16 mA/HART - four-wire
43388-EN-180322
The new electronics module must be loaded with the default settings
of the sensor. These are the options:
•
In the factory
•
On site by the service technician
9.5 Software update
The following components are required to update the instrument
software:
•
Instrument
•
Voltage supply
•
Interface adapter VEGACONNECT
•
PC with PACTware
•
Currentinstrumentsoftwareasle
Youcanndthecurrentinstrumentsoftwareaswellasdetailed
information on the procedure in the download area of our homepage:
www.vega.com.
Caution:
Instruments with approvals can be bound to certain software versions.
Thereforemakesurethattheapprovalisstilleectiveafterasoftware
update is carried out.
Youcannddetailedinformationinthedownloadareaat
www.vega.com.
9.6 How to proceed if a repair is necessary
The following procedure refers only to the sensor. Should a repair
ofthesourcecontainerbenecessary,youcanndtherespective
instructions in the operating instructions manual of the source con-
tainer.
Youcanndaninstrumentreturnformaswellasdetailedinforma-
tion about the procedure in the download area of our homepage:
www.vega.com
By doing this you help us carry out the repair quickly and without hav-
ing to call back for needed information.
If a repair is necessary, please proceed as follows:
•
Printandlloutoneformperinstrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Please contact the agency serving you to get the address for
thereturnshipment.Youcanndtheagencyonourhomepage
www.vega.com.