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III. The term of the Guarantee
The liability of the Guarantor under this Guarantee begins on the day of sale of the Subject of the Contract
and ends after - in the case of:
• Scooter - 12 months
• Battery - 6 months
IV. Complaint procedure
1. The Holder of the Guarantee is obliged to notify the Guarantor about the noticed defect of the Product,
which defect became apparent after the sale of the subject of the contract - not later than within 3 working
days from the date of the notice. The documents allowing beginning of the complaint procedure are the
original proof of purchase and the correctly completed warranty card. The completed vehicle should be de-
livered to the service point. Complaints will not be considered when incomplete vehicle is delivered to the
service.
2. Claims under the Guarantee should be submitted to the place where the vehicle was purchased, and the
information should be in writing and contain a list of perceived defects associated with the product.
3. Consideration of the complaint will take place within 14 business days of reporting the defect in the service,
while the repair will be performed within the time agreed with the client.
4. Issues not included in this card are regulated by the relevant provisions of the Civil Code.
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