This deadlock can be avoided in two ways:
1. Power the CCGX from the battery; or
2. Cut pin 7 in the VE.Bus cable connected to the CCGX
Cutting/Removing pin 7 of the VE.Bus cable to the CCGX (brown/white according to standard RJ45 Ethernet cable colour coding)
allows the VE.Bus products to start up without waiting for the CCGX to boot up first.
Note that when using a Redflow ZBM2/ZCell battery, pin 7 should be cut even if the CCGX is DC powered, to avoid the same
deadlock at times when the Redflow battery cluster is at 0% SoC.
The disadvantage of cutting pin 7 is that switching the VE.Bus device off will be less effective: although it will stop charging and
inverting, it will still be in standby mode and therefore drawing more current from the battery than if pin 7 had been left in place.
Typically this is only relevant in Marine or Automotive systems where it's normal to regularly switch the VE.Bus device off. For
those types of systems we recommend that you do not cut pin 7, but simply power the CCGX from the battery.
18.2.21. Q21: I love Linux, programming, Victron and the CCGX. Can I do more?
Yes you can! We intend to release almost all code as open source, but we are not that far yet. What we can offer today is that
many parts of the software are in script or other non-precompiled languages, such as Python and QML, and therefore available
on your Color Control GX and easy to change. Root password and more information is available here.
18.2.22. Q22: How do I change the logo
Typic the following address into the web browser of a device connected to the same network. Using this address as a
template: http://[ip-here]/logo.php (inserting your device’s IP address between the square brackets). The IP address can be found
by going to Settings → Ethernet or Wifi. Once the page is loaded, choose an image file from your device. Re-boot the CCGX.
18.2.23. Q23: Multi restarts all the time (after every 10sec)
Please check the remote switch connection on the Multi control PCB. There should be a wire bridge between the left and middle
terminal. The CCGX switches a line which enables the power of the Multi control board. After 10 seconds this line is released and
the Multi should take over from there. When the remote switch connection is not wired, the Multi is unable to take over it's own
supply. The CCGX will retry, the Multi will boot and after 10 seconds stop, and so on.
18.2.24. Q24: What is Error #42?
If the GX device shows an Error #42 - Hardware fault, the flash storage on the device is corrupt. As a result, settings will not be
saved (rebooting resets back to default) and other problems will rise.
This error is not recoverable in the field or by repair departments. Contact your dealer for a replacement.
Firmware versions until v2.30 did not report the error. Since v2.30; its visible on the device itself (in the GUI) and on the VRM
Portal.
18.2.25. Q25: My GX device reboots itself. What is causing this behavior?
There are several reasons why a GX device may reboot itself.
One of the most common causes is loss of communication with the VRM online portal.
However, this is only true if the "Reboot device when no contact" option (disabled by default) has been enabled in the VRM online
portal settings. If there is no contact with the VRM portal for the time period set in 'No contact reset delay', the GX device will
Color Control GX Manual
Page 113 Troubleshooting
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