12. VRM Portal
12.1. VRM Portal introduction
When connected to the internet, a GX device can be used in combination with the Victron Remote Management (VRM) portal,
which enables:
• Easy remote access to all statistics and systems status online
• Remote Console on VRM [35]: access and configure your system as if you were standing besides it
• Remote Firmware update: Update the firmware of connected Solar Chargers and other Victron products
• Remote VEConfigure: Download and upload Remote VEConfigure files from and to the Multi/Quattro connected to your GX
device
• Remote Controls: Control devices such as the EV Charging Station, Inverter/charger, GX relay, Genset and ESS system
remotely via VRM
• Use of the VRM App for iOS and Android including VRM APP Widgets on your mobile device's homescreen
See the Internet Connectivity chapter [29] for how to connect the device to the internet.
For a complete overview of all features and functions of the VRM Portal, see the VRM Portal documentation.
12.2. Registering on VRM
Detailed instructions are in the VRM Portal Getting Started document.
Note that any system will need to first have been able to successfully send data to the VRM Portal. As long as there has been
no successful connection, it will not be possible to register the system to your VRM user account. In such case, refer to below
Troubleshooting data logging [68] and Remote Console on VRM - Troubleshooting [71] section.
12.3. Datalogging to VRM
Datalogs are transmitted to the VRM Portal over the Internet, if available. All related settings are available in the VRM Online
Portal menu (Device List → Settings → VRM online portal).
The transmission of the datalogs has been designed to work also on bad internet connections. Connections with up to 70%
permanent packet loss are still enough to get the data out, albeit partially delayed.
Adding an external storage device
When unable to transmit the logs, then the GX device will store them to non-volatile storage (ie. data is not lost on a power loss or
reboot).
Color Control GX Manual
Page 66 VRM Portal
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