• Error #154 DNS Failure: Make sure that a valid DNS server is configured in the Ethernet or WiFi menu. Typically this is
assigned automatically by a DHCP server in a network.
• Error #155 Routing error: VRM is unreachable. This error occurs if an ICMP error is received indicating that no route exists to
the VRM server. Make sure your DHCP server assigns a working default route, or that the gateway is correctly configured for
static configurations.
• Error #159 Unknown error: this is a catch-all error for errors that cannot be directly categorised. In such cases the error
message will provide information about the problem.
Check 'Last contact'. If this shows dashes, the GX device has not been able to contact the VRM Portal since power up. If it shows
a time, but still an error is shown, then the GX device has been able to send data, but has since lost contact.
The 'Buffered items' indicates the number of logs that it has stored to send later. If this is larger than 0, it means that the Color
Control GX can not connect to the VRM Portal. All data is sent using the First in First out principle: the VRM Portal will only show
the most up to date information after all old data has been sent.
12.5. Analysing data offline, without VRM
In certain cases, for example for very remote sites where there is no internet available, it can be useful to be able to analyse the
data without first having to upload it to the VRM Portal.
1. Install VictronConnect on a Windows or Apple laptop
2. Insert the storage device containing the log file(s)
Color Control GX Manual
Page 70 VRM Portal
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