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Vingtor Stentofon AlphaCom XE Series User Manual

Vingtor Stentofon AlphaCom XE Series
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TECHNICAL MANUAL
AlphaCom XE
Installation, Configuration & Operation
A100K10805

Table of Contents

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Vingtor Stentofon AlphaCom XE Series Specifications

General IconGeneral
CategoryServer
VoIPYes
SeriesAlphaCom XE
Network InterfaceEthernet
ProtocolsSIP
Audio CodecsG.711, G.722
ManagementWeb-based, SNMP
RedundancyOptional
Operating Temperature0°C to +40°C
WeightVaries by model
InterfacesEthernet
Storage Temperature-20 to +70°C
Humidity10% to 90% non-condensing

Summary

The AlphaCom XE System

1.1 Flexible, Secure and Safe Operation

Details security and reliability features for critical IP communication.

Getting Started

2.1 Making a Network Plan

Guides users in planning network topology and IP addressing for system setup.

2.2 Unpacking and Installing Hardware

Instructions for unpacking and installing various AlphaCom XE server cabinets and components.

2.2.1 Installing Server Cabinets

Details for installing XE1, XE7, XE20, and XE26 server cabinets and their components.

2.2.5 LCM - Line Connection Module

Information on the LCM module for external connections and its functionalities.

2.2.6 Installing Various Boards

Guidance on installing feature boards, AMC-IP, APC, ASLT, ATLB, ATLB-12, and AGA boards.

2.3 Performing a Cold Start

Step-by-step guide for performing a cold start on the AMC-IP board.

2.4 Modifying Factory Default Settings

Procedure for modifying factory default settings using AlphaPro.

2.5 Station Configuration and Features

Default station numbers, CoS, features, messages, and system maintenance.

2.5.1 Station Setup and Functions

Configuring station numbers, types, classes of service, and idle station functions.

2.5.6 System Maintenance and Control Rooms

System maintenance access and features for control room stations.

2.5.8 Specific Station Functions

Mail queue navigation, dual display, and telephone functions.

2.5.11 AlphaNet Features

Network features for AlphaNet, including prefix exchange and global groups.

AlphaWeb XE

3.1 Connecting to AlphaCom via AlphaWeb

Steps to connect to AlphaCom via AlphaWeb using the LAN port.

3.2 Changing Default User Name and Password

Recommendations for changing default user credentials for security.

3.3 Installing License Keys

Procedure for installing software license keys for AlphaCom features.

3.4 IP Configuration

Configuring IP settings, interfaces, routing, and internal firewall.

3.4.1 IP Address Overview

Explanation of IP addresses, network address, and host address.

3.4.2 IP Interfaces

Entering IP settings for Ethernet ports and IP routes.

3.4.3 Configure IP Routing

Configuring IP routing for communication outside the subnet.

3.4.4 Internal Firewall

Configuring the internal firewall to control IP services access.

AlphaPro

4.1 AlphaPro Overview and Versions

Introduction to AlphaPro, its versions, and backwards compatibility.

4.2 Getting Started with AlphaPro

Steps for setting up the PC, inserting the dongle, and connecting to the server.

4.3 Defining Network and Exchange

Configuring networks, exchanges, and initial programming in AlphaPro.

4.4 Data Communication

Establishing communication, sending, and retrieving data with AlphaCom.

4.5 Communication Window Actions

Performing backup, restore, reset, and time settings via communication window.

4.6 AlphaPro Menu Structure

Overview of the AlphaPro menu structure for system configuration.

Station Configuration

5.1 Configuration in AlphaPro

Configuring stations and users within the AlphaPro Users & Stations section.

5.2 Additional IP and SIP Station Configuration

Information on configuring IP and SIP stations, and IP DECT systems.

AlphaNet

6.1 AlphaNet Overview

Introduction to AlphaNet, STENTOFON's internal networking technology.

6.2 VoIP AlphaNet Configuration

Steps for configuring AlphaNet with VoIP, including licenses, routing, and audio channels.

Multi-Module Network

7.1 Multi-Module Network Overview

Introduction to multi-module networks and their capabilities.

7.2 Installation

Steps for installing and interconnecting multi-module units.

External Communication

8.1 SIP Trunk License

Information on the SIP Trunk License for connecting to iPBXs.

8.2 Gateway Configuration

Setup for AlphaCom XE system with AudioCodes SIP Gateway.

8.3 AlphaCom Configurations

AlphaWeb and AlphaPro configurations for external communication.

8.4 AlphaPro Configuration

Configuring SIP Trunk Nodes, routing, and prefix numbers in AlphaPro.

8.5 Billing System

Overview of the VINGTOR Billing application for managing communication fees.

Audio Messaging

9.1 Stored Voice Messages

Capabilities of Audio Messaging licenses for storing and playing messages.

9.2 Customized Message Upload

Modifying or adding messages by uploading audio files via AlphaWeb.

9.3 Recall

Functionality of the Recall feature for recording and dispatching messages.

9.4 Auto-attendant

Auto-attendant feature for voice guided menus and incoming calls.

System Monitoring

10.1 System Logging

Overview of log types: Debugging, System, and Call statistics logs.

10.1.2 System Clock and Event Time Stamps

Configuring system clock and event time stamps, including NTP server.

10.2 System Information and Statistics

Accessing system status and statistics via AlphaWeb and SNMP MIBs.

Upgrade & Backup

11.1 Software Upgrade

Procedure for uploading and installing AlphaCom system software packages.

11.2 Configuration Backup and Restore

Backing up and restoring the AlphaCom XE running configuration.

Appendix - Technical Data

12.1 Specifications

Technical specifications for AlphaCom XE servers (XE1, XE7, XE20, XE26).

12.2 Physical Numbers

Mapping of subscriber points to physical numbers based on board position.

12.3 ASLT & AGA Board Positions

Diagrams showing ASLT and AGA board positions in AlphaCom XE.

12.4 Switches and Jumpers

Details on switches and jumpers for the AMC-IP board.

12.5 Port Pin-Out

Pin-out details for serial and Ethernet ports on AlphaCom XE servers.

12.5.1 RIO Controller Unit Connection

Connecting RIO controller units via RS485 and RS232.

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