Viqua Sterilight Platinum P410-HO User Manual (English)

Questions and Answers:

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David KnightAug 13, 2025
What to do if my Viqua Sterilight Platinum P410-HO has high bacteria counts?
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  Madeline GrayAug 13, 2025
  If you observe high bacteria counts with your Viqua Steriliser, consider these potential causes and solutions: * The quartz sleeve may be stained or dirty. Clean the sleeve with a scale cleaner and address the source of the staining. * There might be a change in feedwater quality. Have the source water tested to ensure it remains within allowable parameters for use with the unit. * Contamination could be occurring after the disinfection system. In this case, shock the effluent water stream with chlorine after it exits the system. The disinfection system requires a bacteria-free distribution system to operate effectively.
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Scott MorrisAug 16, 2025
What to do if my Viqua Steriliser is leaking water?
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  Ronnie ReynoldsAug 17, 2025
  If your Viqua Steriliser is leaking water, consider these potential causes and solutions: * There may be a problem with the o-ring seal (on retaining nut and/or UV sensor). Ensure the o-ring is in place, check for cuts or abrasions, clean it, moisten it with water, and reinstall. Replace if necessary (Part# 410867). * Condensation on the reactor chamber may be caused by excessive humidity and cold water. Check the location of the disinfection system and control humidity, and protect the cell with protective insulation. * Inadequate inlet/outlet port connections could be the issue. Check the thread connections, reseal with Teflon tape, and retighten.
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joseph54Aug 20, 2025
How to fix a pressure drop in my Viqua Steriliser?
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  Michael GonzalesAug 20, 2025
  A pressure drop in your Viqua Steriliser could be due to a couple of reasons: * The sediment pre-filter might be clogged. Replace the filter cartridge with an appropriate five-micron cartridge. Also, check the source water supply, as fluctuations may occur in source pressure. * The flow regulator may be causing the issue. The flow regulator will result in pressure drop when approaching full flow.
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danielmccannAug 25, 2025
What to do if the lamp fails in my Viqua Sterilight Platinum P410-HO?
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  rharveyAug 25, 2025
  If the lamp in your Viqua Steriliser fails: * Ensure that the UV lamp is properly engaged to the lamp connector. * Check if the lamp connector contacts are corroded. * If the lamp is old, replace it.
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Christopher GreenAug 28, 2025
How to deal with warm product water from my Viqua Sterilight Platinum P410-HO Steriliser?
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  Ashley HuertaAug 28, 2025
  Warm product water from your Viqua Steriliser is often caused by infrequent use. To resolve this, run the water until it returns to ambient temperature, or install a temperature management valve.
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Robert HuffmanSep 1, 2025
What to do if the UV level is low in my Viqua Steriliser?
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  William DelacruzSep 1, 2025
  If you're experiencing a low UV level in your Viqua Steriliser: * Clean the quartz sleeve and Flow-Pace™ sensor lens. * Check the UVT (water quality). * Replace the UV lamp. * Replace the Flow-Pace™ sensor.
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Alan GillSep 4, 2025
What to do if the water appears "milky" in my Viqua Steriliser?
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  Linda RussellSep 4, 2025
  If the water appears "milky" in your Viqua Steriliser, it's likely caused by air in the water lines. Run the water until the air is purged.
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Mr. Francisco LaraSep 8, 2025
What to do if the sensor fails in my Viqua Sterilight Platinum P410-HO Steriliser?
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  sanchezjuliaSep 8, 2025
  If the sensor in your Viqua Steriliser fails: * Ensure the UV sensor cable is properly connected to the controller. * Disconnect the sensor for 5 seconds to reset it. * Replace the UV sensor.