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Vivint Glance Display - Troubleshooting Tips; Product Specifications; Wireless Product Notice; Regulatory Declarations

Vivint Glance Display
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Specifications
Touchscreen Display
7" capacitive multi-touch, with 1024 x 600 resolution
Wireless Signal Range
600 feet (182.9 m) open air (walls, furniture, and any other obstructions will decrease this distance)
Transceiver Frequency
2.4 GHz b/g/n Wi-Fi bands
Speaker
2.5 W, max 85 dB SPL at 3 feet (1 m)
Power Adapter
12 VDC, 1.5 A
Battery
1200 mAH, 7.4 V Lithium, providing 2 hours backup battery (note: if power goes out, the panel's Wi-Fi connection will be lost.)
Service Ports
Micro-USB, RS232 (for service only)
Operating Temperature Limits
Recommended for optimal operation: 32° to 95°F (0° to 35°C); Maximum: 32° to 120°F (0° to 49°C)
Relative Humidity
0-90% Non-Condensing
Color
White
Size
8.06 x 5.70 x 0.72 (off wall) / 0.94 (total) inch (20.47 x 14.48 x 1.83 / 2.4 cm)
Wireless Product Notice
Wireless communications hardware provides reliable communication; however, there are
some limitations which must be observed.
The transmitters are required to comply with all applicable wireless rules and regulations. As such, they have limited transmitter power and limited range.
Wireless signals may be blocked by radio signals that occur on or near the wireless operating frequencies.
Supported Functionality
With the Glance, like at the
control panel, you can:
Check system status
Control home security (arm/disarm, etc.)
Use smart home devices such as cameras, door
locks, outlet modules, and thermostats
Two-way talk with cameras (Ping, DBC)
View activity history
Acknowledge and clear alerts
Configure unique display settings (brightness, etc.)
Configure unique chimes & voice announcements
volume (but not security alarms/trouble sounds)
Access Emergency features
FCC and Industry Canada Regulatory Declarations*
CAUTION!
Unauthorized changes or modifications could void the user’s authority to operate the equipment.
This device has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules and Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation of the device.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This e
quipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, ther
e is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the eq
uipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
PRUDENCE
! Changements ou modifications pourraient annuler le droit de l'utilisateur à utiliser l'équipement non autorisées.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner a
vec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but deduire les risques de brouillage radilectrique à l'intention des autres utilisateurs, il faut chois
ir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée
équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exe
mpts de licence. L’exploitation est autorisée aux deux conditions suivantes:
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible den compromettre le fonctionnement.
Ces limites sont conçues pour fournir une protection raisonnable contre les interférences nuisibles dans une installation rés
identielle. Cet équipement génère, utilise et peut émettre une énergie de
radiofquence et, s'i
l n'est pas installé et utilisé conformément aux instructions, il peut causer des interférences nuisibles aux communications radio. Cependant, il n'existe aucune garantie que des
interférences no se produiront pas dans une installation particulière. Si cet
équipement provoque des interférences nuisibles à la réception radio ou télévision, ce qui peut être terminé en mettant
l'équipement hors et sous tension, l'utilisateur est encouragé à essayer de corriger l'interférence par une ou plusieurs des
mesures suivantes:
Réorienter ou déplacer l'antenne de réception.
Augmentez la distance entre l'équipement et le récepteur.
Connecter l'équipement à une sortie sur un circuit différent de celui sur lequel le récepteur est branc.
Consulter le revendeur ou un technicien radio / télévision expérimenté pour de l'aide.
Contains FCC ID:
YVK-BL-LW08-5, IC: 9295A-BL-LW08-5; or FCC ID: 2AE3B-AEH-AR9485, IC: 20662-AEHAR9485; or FCC ID: PPD-AR5B125, IC: 4104A-AR5B125
*For more compliance
, warranty, and service information, visit: support.vivint.com
3. The control panel listens for a signal from the Glance (the Glance Home Button flashes white when transmitting), and show
its MAC Address once detected. Select the Glance device, and press Add.
4. When the connection is established between the Glance and the control panel, the Glance is configured with the appropriate
software and boots up (the Home Button is solid white during configuration). This may take a few minutes
5. Once the bootup process is complete, the Glance shows the synchronized Home screen providing system status, monitoring,
and interaction with the same security and device functionality as the primary control panel.
Troubleshooting Tips
Possible failures and
what to check in order to resolve:
Power issues
Power supply not connected
Mounting plate not properly installed
Contacts or push terminals damaged
Battery not connected
Wi-Fi connectivity issues
Not connected to local/panel network
Too far away / Wi-Fi interference
Firmware not updated (should be automatic)
Wi-Fi not connected
Hardware issue
© 2017 Vivint Inc. All Rights Reserved. | www.vivint.com | 1-800-216-5232 | Device M/N: CP03 | Doc P/N: 77-600023-001 Rev. 1.0