11
For further help, please
visit www.support.
vodafone.com, or call
Vodafone Support on
XXX or XXXXXXX.
– (Mac) Start the Vodafone Mobile Connect software, and select one of
the other options in the lower part of the main window, eg. ‘3G Only’
– If you are using a VPN (Virtual Private Network), contact your company
IT administrator.
If you have problems when roaming
– (Windows) Select ‘View/Available Mobile Connections’ and try opening
one of the connections shown
– Contact Support, and check roaming is enabled for your account
– Check the name of the current network in the Mobile Connections
panel. If it is not Vodafone or a Partner, select a different network from
‘View/Available Mobile Connections’.
If the connection keeps switching between GPRS and 3G
– (Windows) Click ‘Manage Devices’, select your device, click edit and
then select a different network preference on the Network Preference
tab page, eg. ‘3G Only’
– (Mac) Start Vodafone Mobile Connect, and select one of the other
options in the lower part of the main window
– Switch back to your normal preference when you move locations.