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CONDITIONS AND SCOPE OF GUARANTEE
1. Guarantee term is two years and this Guarantee Certificate must be kept as it is necessary to submit it for
benefiting from guarantee.
2. Including all parts of the product, the entire product is within the guarantee scope.
3. If, it is determined that the product is defective, the consumer is entitled to the rights in the 11th Article of
the 6502 numbered Consumer Protection Law;
a) Rescission of the contract by indicating that he/is ready to return the sold product,
b) Accepting the sold product and demanding discount from the sales price proportional to the concerned
defect,
c) Demanding the product is repaired by the seller provided that repair costs are not high,
d) If possible, demanding replacement of the sold product with another one without any defect.
4. As the invoice will be taken as basis for any conflict during guarantee term, it is necessary to submit the
approved Guarantee Certificate and the invoice.
5. If, any falsification is done on the invoice and/or the guarantee certificate, original serial no. on the tricycle
is removed or damaged, guarantee is null and void.
6. If, maintenance or repairs of the tricycle is done by third parties other than our authorized services or if this
is determine, guarantee is null and void.
7. The tricycles must be maintained by authorized services in the periods indicated on the manual. The tricycles
which are not maintained in time will be out of guarantee.
8. The guarantee of our firm does not cover the following problems as well as any problem caused by using
the tricycle for purposes other than intended ones or under abnormal conditions¬;
- Problems arising adding any parts on the tricycle, which are not manufactured/sold by Volta Motor,
- Penetration of water in parts after the tricycle passes in deep water higher than the rear wheel shaft or it is
washed by pressurized washing machines,
- Abrasion, wear and tear of axle, dierential, transmission, motor, rim, etc. parts of the tricycle by using it under
loads higher than maximum bearing capacities indicated on technical documentation,
- Problems arising due to modifications done without consent of Volta Motor,
- Abrasion, wear and performance loss of parts as battery, brake lining, rubber parts, belts, etc.
- Charging the tricycle with a charger other than the original one or charger fails due to electrical installation
or voltage changes and harms the tricycle (batteries),
- Expansion (swelling) or failure of batteries due to overcharging of the tricycle longer than the time indicated
by the firm,
- Fluid contact to charger and other electronic parts,
- Loading suspension and chassis connection parts higher than the bearing capacities written in the manual or
breaking, bending due to impacts¬,
- Damages and failures due to natural disasters as fires, floods, storm water, lightning strikes, etc.,
- Batteries are products with shelf-life. Batteries kept uncharged for more than 90 days (by the dealer or the
end consumer),
- Damages arising after delivery of the tricycle to the user, during loading, unloading and handling of it.
9. No one, other than the consumer with the identity information on the Invoice and Guarantee Certificate of
the Tricycle, can make any claim or compensation.
10. The consumer can appeal to the Consumer Arbitration Committee or the Consumer Court where he/she is
registered or the consumer process is done for conflicts which might arise related with exercising of guarantee
related rights.
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