VOTOMY VT360 - Troubleshooting; Cannot Connect to Mobile Device; No Sound Issues; Poor Connection Stability

Do NOT drop or knock the speaker on hard surface.
Do NOT use chemical or detergent to clean the speaker.
Do NOT scratch or scrape the product with sharp object.
Do NOT make unauthorized alteration to this product.
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Cannot Connect to Mobile Device:
Make sure the Bluetooth device supports A2DP prole.
Make sure the speaker is within 10 meters from the device.
Make sure the speaker is in pairing status (LED indicator
blinking blue) or have paired to this particular device before.
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Cannot Connect to Mobile Device:
Make sure the speaker is fully charged or has sufcient
battery power.
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No Sound:
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Make sure the volume is at an audible level on both your
device and the speaker.
Make sure your device is successfully paired with the
speaker, the LED indicators should turn solid blue.
Make sure there is no obstacle between the speaker and
your mobile device.
Poor Connection: