Important safety instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink,
laundry tub or a swimming pool, nor in a wet basement or shower.
5. Do not place this product on an unstable table, shelf, stand or other unstable
surfaces.
6. Avoid placing the telephone system in places with extreme temperature, direct
sunlight, or other electrical devices. Protect your phone from moisture, dust,
corrosive liquids and fumes.
7. Slots and openings in the back or bottom of the telephone base and handset are
provided for ventilation. To protect them from overheating, these openings must not
be blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. This product
should not be placed in any area where proper ventilation is not provided.
8. This product should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power supply in your home or
office, consult your dealer or local power company.
9. Do not allow anything to rest on the power cord. Do not install this product where
the cord may be walked on.
10. Never push objects of any kind into this product through the slots in the telephone
base or handset because they may touch dangerous voltage points or create a short
circuit. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product, but take it to
an authorized service facility. Opening or removing parts of the telephone base or
handset other than specified access doors may expose you to dangerous voltages
or other risks. Incorrect reassembling can cause electric shock when the product is
subsequently used.
12. Do not overload wall outlets and extension cords.
13. Unplug this product from the wall outlet and refer servicing to an authorized service
facility under the following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain or water.
• If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operation instructions.
Improper adjustment of other controls may result in damage and often requires
extensive work by an authorized technician to restore the product to normal
operation.
• If the product has been dropped and the telephone base and/or handset has
been damaged.
• If the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than cordless) during an electrical storm. There is a
remote risk of electric shock from lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak. Under
certain circumstances, a spark may be created when the adapter is plugged into
the power outlet, or when the handset is replaced in its cradle. This is a common
event associated with the closing of any electrical circuit. The user should not
plug the phone into a power outlet, and should not put a charged handset into
the cradle, if the phone is located in an environment containing concentrations of
flammable or flame-supporting gases, unless there is adequate ventilation. A spark
in such an environment could create a fire or explosion. Such environments might
include: medical use of oxygen without adequate ventilation; industrial gases
(cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
16. Only put the handset of your telephone next to your ear when it is in normal talk
mode.
17. The power adapter is intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
18. For pluggable equipment, the socket-outlet shall be installed near the equipment
and shall be easily accessible.
SAVE THESE INSTRUCTIONS
Battery
• CAUTION: Use Only Supplied Battery.
• Do not dispose of the battery in a fire. Check with local waste management codes
for special disposal instructions.
• Do not open or mutilate the battery. Released electrolyte is corrosive and may
cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit with
conductive materials.
• Charge the battery provided with this product only in accordance with the
instructions and limitations specified in this manual.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug
Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other
persons using wireless telephones.
About cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the
cordless handset by radio waves, so there is a possibility that the cordless telephone
conversations could be intercepted by radio receiving equipment within range of
the cordless handset. For this reason, you should not think of cordless telephone
conversations as being as private as those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected
to a working electrical outlet. The electrical outlet should not be controlled by a wall
switch. Calls cannot be made from the cordless handset if the telephone base is
unplugged, switched off or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies
that may cause interference to televisions and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near or on
top of a TV or VCR. If interference is experienced, moving the cordless telephone
farther away from the TV or VCR often reduces or eliminates the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a
short circuit with conducting material such as rings, bracelets and keys. The battery
or conductor may overheat and cause harm. Observe proper polarity between the
battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe
manner. Do not burn or puncture the battery. Like other batteries of this type, if
burned or punctured, they could release caustic material which could cause injury.
For C-UL compliance only
Mesures de sécurité importantes
Afin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution,
suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone :
1. Lisez et comprenez bien toutes les instructions.
2. Observez toutes les instructions et mises en garde inscrites sur l’appareil.
3. Débranchez ce téléphone de la prise murale avant de le nettoyer. N’utilisez pas
de nettoyeurs liquides ni en aérosol. N’utilisez qu’un chiffon doux et légèrement
humecté.
4. N’utilisez pas ce produit près de l’eau, tel que près d’un bain, d’un lavabo, d’un évier
de cuisine, d’un bac de lavage ou d’une piscine, ou dans un sous-sol humide ou sous
la douche.
5. Ne déposez pas ce téléphone sur un chariot, support ou table chancelants. L’appareil
pourrait tomber et être sérieusement endommagé.
6. Évitez d’installer le système téléphonique dans les endroits soumis à une température
extrême, à la lumière directe du soleil ou à proximité immédiate d’autres appareils
électriques ou électroniques. Protégez votre téléphone contre les sources
d’humidité, la poussière, les vapeurs et les liquides corrosifs.
7. Le boîtier de l’appareil est doté de fentes et d’ouvertures d’aération situées à l’arrière
ou en dessous. Afin d’empêcher la surchauffe, ces ouvertures ne doivent pas être
obstruées en plaçant l’appareil sur un lit, divan, tapis ou autre surface similaires.
Ne placez pas cet appareil à proximité d’un élément de chauffage ni d’une plinthe
électrique. De plus, ne l’installez pas dans une unité murale ou un cabinet fermé
qui ne possède pas d’aération adéquate.
8. Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur les
étiquettes de l’appareil. Si vous ne connaissez pas le voltage de votre maison,
consultez votre marchand ou votre fournisseur d’électricité.
9. Ne déposez rien sur le cordon d’alimentation. Installez cet appareil dans un endroit
sécuritaire, là où personne ne pourra trébucher sur la ligne d’alimentation ni le
cordon téléphonique modulaire.
10. N’insérez jamais d’objets à travers les fentes et ouvertures de cet appareil, car ils
pourraient toucher à des points de tension dangereux ou court-circuiter des pièces,
ce qui constituerait un risque d’incendie ou d’électrocution. N’échappez pas de
liquides dans l’appareil.
11. Afin de réduire les risques d’électrocution, ne démontez pas l’appareil, mais
apportez-le plutôt à un centre de service qualifié s’il doit être réparé. En enlevant
le couvercle, vous vous exposez à des tensions dangereuses ou autres dangers
similaires. Un remontage inadéquat peut être à l’origine d’une électrocution lors
d’une utilisation ultérieure de l’appareil. Débranchez l’appareil avant de procéder
au nettoyage. Utilisez un chiffon humide et doux.
12. Ne surchargez pas les prises de courant et les rallonges.
13. Débranchez cet appareil de la prise de courant et communiquez avec le
département de service à la clientèle de VTech dans les cas suivants :
• Lorsque le cordon d’alimentation est endommagé ou écorché.
• Si du liquide a été échappé dans l’appareil.
• Si l’appareil a été exposé à une source d’humidité telle que la pluie ou l’eau.
• Si le produit ne fonctionne pas normalement en respectant les instructions de
fonctionnement. Réglez uniquement les commandes indiquées dans le les
instructions de fonctionnement. Les réglages incorrects des autres commandes
pourraient provoquer un dommage qui pourrait exiger un travail exhaustif de
la part d’un technicien autorisé afin de rétablir le fonctionnement normal de
l’appareil.
• Si le produit a été échappé et que le socle et/ou le combiné a été endommagé.
• Si le produit affiche une nette diminution de sa performance.
14. Évitez d’utiliser un téléphone (autre qu’un sans fil) pendant un orage. Les éclairs
peuvent être à l’origine d’une électrocution.
15. N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite.
En certaines circonstances, une flammèche pourrait être provoquée lorsque
l’adaptateur est branché à une prise de courant, ou lorsque le combiné est
déposé sur le socle. Ceci est un événement commun associé à la fermeture d’un
circuit électrique. L’utilisateur ne devrait pas brancher le téléphone à une prise de
courant, et ne devrait pas déposer le combiné chargé sur le socle, si le téléphone
se trouve à proximité d’un endroit comportant des concentrations de gaz
inflammables, à moins que la ventilation soit adéquate. Une flammèche dans un tel
endroit pourrait provoquer un incendie ou une explosion. De tels environnements
peuvent comprendre: des endroits où l’on utilise de l’oxygène médical sans
ventilation adéquate; des gaz industriels (dissolvants de nettoyage, des vapeurs
d’essence, etc.); une fuite de gaz naturel, etc.
16. Ne placez que le combiné de votre téléphone près de votre oreille lorsqu’en mode
de conversation.
17. Ces adaptateurs ont été conçus pour être orientés en position verticale ou montés au
sol. Les broches ne sont pas conçues pour maintenir l’adaptateur en place si celui-ci
est barnché dans une prise au plafond ou sous une table/ armoire.
18. Pour le MATERIEL RACCORDE PAR PRISE DE COURANT, le socle de prise de courant
doit etre installe a proximite du materiel et doit etre aisement accessible.
CONSERVEZ CES INSTRUCTIONS
Pile
• N’utilisez que la pile incluse ou l’équivalent.
• Ne jetez pas la pile au feu. Vérifiez les instructions spécifiques de mise aux rebus
auprès des autorités locales.
• N’ouvrez pas et ne mutilez pas la pile. L’électrolyte qui s’en échapperait est corrosif
et pourrait causer des brûlures ou des blessures aux yeux ou à la peau. L’électrolyte
est toxique si avalé.
• Soyez prudents lorsque vous manipulez les piles afin d’éviter les courts-circuits
provoqués par des matériaux conducteurs.
• Rechargez la pile incluse avec cet appareil, selon les instructions et limites spécifiées
dans ce guide d’utilisation.
Stimulateurs cardiaques implantés dans l’organisme
Les simulateurs cardiaques (s’applique uniquement aux téléphones numériques sans
fil) :
L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche
indépendante, a mené une évaluation pluridisciplinaire des interférences entre les
téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme.
Appuyée par l’Administration des aliments et drogues (FDA) des États-Unis, la firme
WTR recommande aux médecins :
Avis aux détenteurs de stimulateurs cardiaques
• Ils doivent tenir le téléphone sans fil à une distance d’au moins six pouces du
stimulateur cardiaque.
• Ils ne doivent PAS placer le téléphone sans fil directement sur le stimulateur
cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en marche.
• Ils doivent utiliser le téléphone sans fil en l’appuyant sur l’oreille qui se trouve dans
la direction opposée au stimulateur cardiaque.
L’étude effectuée par l’organisme WRS n’a pas identifié de risque pour les détenteurs
de simulateurs cardiaques causés par les gens qui utilisent un téléphone sans fil à
proximité de ceux-ci.
À propos des téléphones sans fil
Confidentialité : Les mêmes caractéristiques qui constituent des avantages pour les
téléphones sans fil affichent également des restrictions. Les appels téléphoniques
sont transmis entre le combiné sans fil et le socle par le biais d’ondes radio ; il y a donc
la possibilité que vos conversations téléphoniques sans fil soient interceptées par des
équipements de réception radio se trouvant dans la portée du combiné sans fil. Pour
cette raison, vous ne devez pas percevoir les communications téléphoniques sans fil
comme étant aussi confidentielles que celles des téléphones à cordons.
Alimentation électrique : Le socle de ce téléphone sans fil doit être branché à une
prise électrique fonctionnelle. La prise électrique ne doit pas être contrôlée par un
interrupteur mural. Les appels ne pourront pas être effectués du combiné sans fil si le
socle est débranché ou mis hors tension ou si le courant est coupé.
Possibilité d’interférences aux téléviseurs : Certains téléphones sans fil fonctionnent
sur des fréquences pouvant causer des interférences aux téléviseurs et aux
magnétoscopes. Pour réduire ou prévenir de telles interférences, ne placez pas le
socle du téléphone sans fil près ou sur un téléviseur ou magnétoscope. S’il y a présence
de parasites, il est conseillé d’éloigner le téléphone sans fil du téléviseur ou du
magnétoscope afin de réduire possiblement les interférences.
Piles rechargeables : Manipulez les piles avec soin afin de ne pas les court-circuiter
avec des bagues, bracelets ou clés. Les piles ou le conducteur peut surchauffer et
causer des blessures. Respectez la polarité adéquate entre la pile et le chargeur.
Les bloc-piles rechargeables à l’hydrure métallique de nickel : Jetez ces blocs-piles de
manière écologique et sécuritaire. Ne les incinérez pas et ne les percez pas. Tel que les
autres piles de ce type, elles pourraient dégager une matière toxique qui peut causer
des blessures corporelles si elles sont brûlées ou percées.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech
Communications, Inc. is voluntarily participating in an industry program to
collect and recycle these batteries at the end of their useful lives, when
taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used
nickel-metal hydride batteries into the trash or municipal waste, which
may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local
retailers participating in the RBRC® program or at authorized VTech product service
centers. Please call
1 (800) 8 BATTERY® for information on Ni-MH battery recycling and disposal bans/
restrictions in your area. VTech’s involvement in this program is part of its commitment to
protecting our environment and conserving natural resources.
RBRC® and 1 (800) 8 BATTERY® are registered trademarks of Rechargeable Battery
Recycling Corporation.
FCC, ACTA and IC regulations
FCC Part 15
NOTE: This equipment has been tested and found to comply with the requirements
for a Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules. These requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to this equipment not expressly approved by
the party responsible for compliance could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause
undesired operation. Privacy of communications may not be ensured when using this
telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according to the
intended usage of the product. This product has been tested and found to comply
with the FCC criteria. The handset may be safely held against the ear of the user. The
telephone base shall be installed and used such that parts of the user’s body other than
the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B).
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements
adopted by the Administrative Council for Terminal Attachments (ACTA). The label
on the back or bottom of this equipment contains, among other things, a product
identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your
telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular
jack that is also compliant. An RJ11 jack should normally be used for connecting to a
single line and an RJ14 jack for two lines. See the installation instructions in the user’s
manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you
may connect to your telephone line and still have them ring when you are called.
The REN for this product is encoded as the 6th and 7th characters following the US:
in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the
sum of all RENs should be five (5.0) or less. For more information, please contact your
telephone service provider.
This equipment must not be used with Party Lines. If you have specially wired alarm
dialing equipment connected to your telephone line, ensure the connection of this
equipment does not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone service provider or a qualified
installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until
the problem has been corrected. Repairs to this telephone equipment can only be
made by the manufacturer or its authorized agents. For repair procedures, follow the
instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service
provider may temporarily discontinue your telephone service. The telephone service
provider is required to notify you before interrupting service. If advance notice is not
practical, you will be notified as soon as possible. You will be given the opportunity
to correct the problem and the telephone service provider is required to inform you
of your right to file a complaint with the FCC. Your telephone service provider may
make changes in its facilities, equipment, operation, or procedures that could affect
the proper functioning of this product. The telephone service provider is required to
notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
If this product has memory dialing locations, you may choose to store emergency
telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test
emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause
undesired operation of the device.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the
Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN
indicates the maximum number of devices allowed to be connected to a telephone
interface. The termination of an interface may consist of any combination of devices
subject only to the requirement that the sum of the RENs of all the devices not exceed
five.
This product meets the applicable Innovation, Science and Economic Development
Canada technical specifications.
California Energy Commission battery
charging testing instructions
This telephone is set up to comply with the energy-conserving standards right out of the
box. These instructions are intended for California Energy Commission (CEC) compliance
testing only. When the CEC battery charging testing mode is activated, all telephone
functions, except battery charging, will be disabled.
To activate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet. Make sure all
handsets are plugged with charged batteries before proceeding.
2. While you press and hold /FIND HANDSET, plug the telephone base power
adapter back to the power outlet.
3. After about 10 seconds, when the IN USE light starts flashing and the telephone
base shows Registering... and then De-register?, release /FIND HANDSET and
immediately press and release SELECT.
When the phone successfully enters the CEC battery charging testing mode, all
handsets display To register HS... and ...see manual alternately.
When the phone fails to enter this mode, repeat steps 1 to 3 above.
To deactivate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet, and then plug it
back in. Then the telephone base is powered up as normal.
2. Press and hold /FIND HANDSET on the telephone base for about four seconds until
the IN USE light turns on and the handset shows Registering....
3. Press QUIET# on the handset. The handset shows Registered, and you hear a beep
when the registration process completes. This process takes about 60 seconds.
Limited Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase
(“Consumer” or “you”) that the Product and all accessories provided in the sales package
(“Product”) are free from defects in material and workmanship, pursuant to the following
terms and conditions, when installed and used normally and in accordance with the
Product operating instructions. This limited warranty extends only to the Consumer for
Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and
workmanship during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair
or replace at VTech’s option, without charge, a Materially Defective Product. If we repair
the Product, we may use new or refurbished replacement parts. If we choose to replace
the Product, we may replace it with a new or refurbished Product of the same or similar
design. We will retain defective parts, modules, or equipment. Repair or replacement of
the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired
or replacement Products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of
purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this
limited warranty, this limited warranty also applies to the repaired or replacement Product
for a period of either (a) 90 days from the date the repaired or replacement Product is
shipped to you or (b) the time remaining on the original one-year warranty; whichever is
longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, neglect,
inundation, fire, water or other liquid intrusion.
2. Product that has been subjected to contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like; but then only to the extent
the damage was not caused by incorrectly securing the waterproof handset’s
protective elements, for example, failing to properly close a seal), or such
protective elements are damaged or missing (e.g. a cracked battery door), or
subjecting a Product to conditions beyond its stated specifications or limits (e.g. 30
minutes in 1 meter of fresh water).
3. Product that has been damaged due to repair, alteration or modification by
anyone other than an authorized service representative of VTech;
4. Product to the extent that the problem experienced is caused by signal conditions,
network reliability, or cable or antenna systems;
5. Product to the extent that the problem is caused by use with non-VTech
accessories;
6. Product whose warranty/quality stickers, product serial number plates or electronic
serial numbers have been removed, altered or rendered illegible;
7. Product purchased, used, serviced, or shipped for repair from outside the United
States of America or Canada, or used for commercial or institutional purposes
(including but not limited to Products used for rental purposes);
8. Product returned without a valid proof of purchase (see item 2 below); or
9. Charges for installation or set up, adjustment of customer controls, and installation or
repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the United States of America, please visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or dial 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit
and transportation and are responsible for delivery or handling charges incurred in the
transport of the Product(s) to the service location. VTech will return repaired or replaced
Product under this limited warranty. Transportation, delivery or handling charges are
prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product
failure is not covered by this limited warranty, or proof of purchase does not meet the
terms of this limited warranty, VTech will notify you and will request that you authorize
the cost of repair prior to any further repair activity. You must pay for the cost of repair
and return shipping costs for the repair of Products that are not covered by this limited
warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech
service location along with a description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product
purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone
number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It
supersedes all other written or oral communications related to this Product. VTech
provides no other warranties for this Product. The warranty exclusively describes all of
VTech’s responsibilities regarding the Product. There are no other express warranties. No
one is authorized to make modifications to this limited warranty and you should not rely
on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited
to one year from the date of purchase. Some states/provinces do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to you. In no
event shall VTech be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost profits or revenue, inability to use the Product or
other associated equipment, the cost of substitute equipment, and claims by third parties)
resulting from the use of this Product. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
Please retain your original sales receipt as proof of purchase
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