Water Well HIC HZB 20 SS User Manual (English)

Questions and Answers:

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Marcus FisherJul 30, 2025
Why is my Water Well HIC HZB 20 SS not making ice even though it's running?
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  Jon CollinsJul 30, 2025
  If your Water Well Ice Maker runs normally but doesn't produce ice, the ambient or water temperature inside the tank might be too high. Move the unit to a cooler area if the surrounding temperature is above 32°C and replace the water in the tank with cooler water. If this doesn't resolve the issue, there may be a refrigerant leak or a blockage in the cooling system pipe, in which case you should contact a service agent.
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mark91Aug 3, 2025
What to do if the “Ice” indicator is on in my Water Well HIC HZB 20 SS?
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  Kelly WoodAug 3, 2025
  If the “Ice” indicator light is illuminated on your Water Well Ice Maker, it means that the ice basket has too much ice in it. Remove some ice from the ice basket.
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eric57Aug 7, 2025
How to fix a leaking Water Well HIC HZB 20 SS?
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  christian60Aug 7, 2025
  If your Water Well Ice Maker is leaking, the water drain cap may not be properly tightened. Tighten the drain cap to resolve the leak.
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Kelli BrownAug 12, 2025
What to do if my Water Well HIC HZB 20 SS Ice Maker's ice cubes are melting and the sizes are inconsistent?
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  Christine MurphyAug 12, 2025
  Inconsistent ice block sizes and melting can be caused by temperature changes due to the ice maker's location or frequent opening of the lid. Ensure the ice maker is in a temperature-controlled area and avoid opening the lid too often. Transfer ice to a cooler or freezer to prevent recycling. Also, check that the ice bucket and the ice maker itself are on a level surface and adjust the ice bucket if needed.
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Joseph HarringtonAug 16, 2025
How to stop Water Well HIC HZB 20 SS ice cubes from sticking together?
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  Catherine ClementsAug 16, 2025
  If the ice cubes from your Water Well Ice Maker are sticking together, it could be due to a long ice cycle or low water temperature in the inner tank. Try stopping the ice maker and restarting it after the ice melts, and select the small ice button. Also, change the water in the inner tank to ensure its temperature is between 8°C and 32°C.