Waterway OASIS Troubleshoot Manual

Waterway OASIS Pool Control Wi-Fi Troubleshooting Guide
1. Install the Waterway Wi-Fi module at least 10 feet away from any motors or
other heavy duty electrical devices near the pool.
2. For the most reliable operation, the distance between the router in the pool owner’s
residence and the Waterway Wi-Fi module should not exceed 100 feet.
3. If the distance above is greater than 100 feet, a Wi-Fi repeater can be installed
in the pool owner’s residence at a convenient location nearest the pool area.
4. Cables may be available from Waterway to allow the Waterway Wi-Fi module
to be installed closer to the router in the pool owner’s residence.
5. Use only 2.5 GHz networks. DO NOT use 5 GHz Networks.
6. If the initial setup process on the customer’s phones is not successful, do the
following, and wait approximately 60 seconds before trying again.
From the pool control’s topside main menu, select in succession:
a. User Controls
b. Reset Network
c. Yes
d. Press HOME button
2200 East Sturgis Road, Oxnard, CA 93030 • Phone 805.981.0262 • Fax 805.981.9403
www.waterwayplastics.com • waterway@waterwayplastics.com
810-0346.1117 ©2017 Waterway Plastics
Waterway OASIS Pool Control Wi-Fi Troubleshooting Guide
1. Install the Waterway Wi-Fi module at least 10 feet away from any motors or
other heavy duty electrical devices near the pool.
2. For the most reliable operation, the distance between the router in the pool owner’s
residence and the Waterway Wi-Fi module should not exceed 100 feet.
3. If the distance above is greater than 100 feet, a Wi-Fi repeater can be installed
in the pool owner’s residence at a convenient location nearest the pool area.
4. Cables may be available from Waterway to allow the Waterway Wi-Fi module
to be installed closer to the router in the pool owner’s residence.
5. Use only 2.5 GHz networks. DO NOT use 5 GHz Networks.
6. If the initial setup process on the customer’s phones is not successful, do the
following, and wait approximately 60 seconds before trying again.
From the pool control’s topside main menu, select in succession:
a. User Controls
b. Reset Network
c. Yes
d. Press HOME button
2200 East Sturgis Road, Oxnard, CA 93030 • Phone 805.981.0262 • Fax 805.981.9403
www.waterwayplastics.com • waterway@waterwayplastics.com
810-0346.1117 ©2017 Waterway Plastics

Waterway OASIS Specifications

General

Model	OASIS
Manufacturer	Waterway
Frequency	60 Hz
Type	Controller
Voltage	120V
Operating Temperature	32°F to 122°F (0°C to 50°C)

Summary

Waterway OASIS Pool Control Wi-Fi Troubleshooting

Wi-Fi Module Installation Location

Install module 10+ ft from motors/heavy electrical devices near the pool.

Optimal Router Distance

Maintain router distance within 100 ft from the Wi-Fi module for reliable operation.

Wi-Fi Repeater Usage

Use a Wi-Fi repeater if the distance between router and module exceeds 100 feet.

Extended Cable Solutions

Waterway offers cables to position the Wi-Fi module closer to the router.

Network Band Selection

Connect only to 2.5 GHz Wi-Fi networks; do not use 5 GHz networks.

Failed Wi-Fi Setup Procedure

If setup fails, wait 60s, then navigate User Controls > Reset Network > Yes > HOME button.