Visit www.myweego.com/support for FAQs and additional
troubleshooting inquiries.
My unit won’t power on/charge/charge past a few lights
If your unit won’t power on, won’t take a charge OR won’t charge past a few lights
then it’s been overdischarged. This can happen if the engine pulled the Weego
battery past a certain limit during a jump start. It can also happen if the Weego is
not stored with a full charge, or is not recharged every 3-6 months during storage.
Please reach out to support@myweego.com to let them know about this issue –
we’ll receive and test the overdischarged Weego, then determine if we can repair
it or if it needs to be fully replaced.
The Weego won’t jump start my vehicle
A few things can attribute to a failed jump start, which we listed below.
• Poor connection between the Weego clamps and vehicle battery:
the better the connection, the more likely you are to have a successful jump
• Dirty battery terminals: build up prevents all the available power from
reaching your battery
• Vehicle-specific compatibility issues: occasionally we come across a vehicle
that has unique power demands that a smaller model cannot fulfill, even
though it’s within our recommended engine range. In addition, vehicles with
heavier electronics can sometimes create issues when jumping with a Weego;
we mostly see this in push-to-start vehicles.
• Cold temperatures: Freezing temperatures create a lot of resistance in an
engine which means it can require up to 3.5X the usual amount of power to
get started; for example, an engine that usually needs 200A could need up to
700A in the extreme cold. In addition, if your Weego was stored in the cold
temps it will make it harder for the Weego to deliver its full power.
• Low-Charged Weego: it’s always best to work with full power on your
Weego if you can. Our jump starters perform better at 100% charge
than they do at 20% charge, especially when jumping larger engines.
TROUBLESHOOTING
© 2021. Weego is a division of Paris Corporation. US Patent #9692155, #D823243. All Rights Reserved. Rev 5/21
myweego.com
WEEGO CUSTOMER SUPPORT
We are dedicated to providing the best possible service. To reach Customer
Support, visit myweego.com/support or email support@myweego.com.
UNDERSTANDING YOUR Smarty Clamps
®
Your Smarty Clamps
®
have a “smart” box that will help guide you through a
jump with both sight and sound. It will let you know when it is safe to jump or if
there is an error.
READY
Solid Green Light, No Sound
Smarty Clamps
®
detect that you have a good connection
and you are ready to jump.
Either you have a poor connection, or your battery voltage is
near 0 volts. Press the BYPASS* button, when
SOLID GREEN
light is on, start engine.
Note: If you cannot complete the jump the system voltage of
your vehicle may not be compatible with your Weego
44s (for
12V vehicles only).
*Using BYPASS feature will override safety features.
No Light/Flashing Green Light
SEE REVERSE
COOL DOWN
WAIT FOR
Flashing Red Light
The Weego battery overheats after long cranks or excessive
current draw. Detach the
Smarty Clamps
®
from the battery
and give the unit up to 3 minutes to cool down. Then, repeat
steps 2-5 under Jump Starting Your Engine.
Solid Red Light + Solid Beep
REVERSE +/-
You attached the Smarty Clamps
®
on the wrong
terminals. Make sure the BLACK clamp is attached to the
battery’s NEGATIVE (-) terminal, and the RED clamp is
attached to the battery’s POSITIVE (+) terminal. If not
attached properly, Weego 44s will not let you jump your
engine.
Bypass Button
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