Printer messages
Message Possible cause Suggested action
Alarm
Low battery; plug into outlet. The monitor’s battery voltage is too low to
support printing
Connect the monitor to AC
power to recharge the
battery.
Printer door is open; close to
continue
The printer door is open Close the printer door.
Printer is out of paper. The paper is not properly loaded Align the paper with the print
head.
The paper sensor does not detect paper Replace the paper.
Check the paper sensor.
Printer too hot; wait to retry
printing.
The print head overheated Wait for the print head to cool
down.
Printer not functional. Call for
service.
The printer motor is broken Replace the printer.
The detection switch malfunctioned Replace the printer.
A hardware failure occurred in the power
supply
Check printer voltage.
The printer does not identify itself correctly Check the jumper setting at J8
on the printer board. Replace
the printer if necessary.
The printer does not enumerate Replace the printer.
The printer door is ajar Close the printer door.
Information
Records printing. Printing records Allows the user to cancel
printing if desired.
Printing report; please wait.
The Automatic print on interval
control is enabled
Wait for printing to complete.
Change the interval
configuration to disable
Automatic print on
interval.
Service manual Troubleshooting 41
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