Message Possible cause Suggested action
Check external and internal
USB connections.
Information
External device not licensed for
use.
The bar code license has not been installed Use the service tool to input
the authorization code.
Unable to save configuration to
USB.
There was a problem writing the
configuration file to the USB flash drive
Use a Welch Allyn approved
flash drive.
Verify that the flash drive is
not locked.
Verify that there is space
available on the flash drive.
Unable to read configuration
from USB.
There was a problem reading the
configuration file to the USB flash drive
Restart the monitor and try
again.
System messages
Message Possible cause Suggested action
Alarm
Set date and time. The date or time is not set Set the date and time.
The date or time is not set properly Reset the date or time.
Incompatible Welch Allyn
device.
A known USB device enumerates, but fails
to rendezvous
Call for service.
Information
Device shutdown is not
available at this time.
The device cannot perform an immediate
shutdown
Touch OK to dismiss
message. If any process is
active, wait for it to complete
before attempting shutdown.
If the device is unresponsive,
hold down the power button
until device shuts down.
Note
Any
configuration
changes not
saved as
default will
be lost.
44
Troubleshooting Welch Allyn Vital Signs Monitor 6000 Series™