Set the correct interface in the service
programs.
Cable plug or socket is defective.
Inspect the plug and the socket on the ABPM
7100. Ensure that the pins are straight to
guarantee contact.
The ABPM 7100 is not in
transmitting mode (the displays
shows the time).
Switch the ABPM 7100 off and then on again
without removing the connecting cable.
No patient number.
The ABP Monitor is not initialized,
i.e. the patient number was not
transferred during the preparation
for a 24-hour measurement.
The patient number can also be transmitted
after the measurement. This does not
influence the measurement data.
No measurements were
conducted during the
nocturnal phase.
The battery packs or batteries
were prematurely depleted.
The power packs or batteries may be defective
(please contact your Welch Allyn specialist).
The patient has switched off the
ABPM 7100.
Draw the patient’s attention to the urgency of a
complete 24-hour measurement.
The display does not show
“co”.
You are not in transmitting mode.
Communication via cable: Switch the ABPM
7100 off and then on again without pulling the
plug.
No automatic
measurements will be
performed.
No manual measurements
performed after application.
Valid manual measurement must always be
performed after the device has been
positioned.
Incorrect log set. Set log 1 or 2.
The measurement interval
does not meet your
expectations.
Incorrect log set.
The programmed log does not correspond with
the set log in the ABPM 7100. Check the log
manually on the device.
No manual measurements
performed after application.
Conduct manual measurement to activate the
set log
Troubleshooting - 34
Error symptom Possible cause Remedy
Err 1
The patient displays severe arrhythmia. ABP Monitor not applicable.
The arm was moved during
measurement.
Keep the arm still during measurement.
Insufficient valid pulse rate detected. Place the cuff on your arm again.
Err 2
The arm was moved during
measurement.
Keep the arm still during measurement.
Cuff does not fit the arm snugly.
Check the seating of the cuff and that of the
device.
Err 3
Blood pressure beyond the
measurement range.
Permanent notification renders the ABP Monitor
unsuitable for the patient.
Strong arm movements. Keep the arm still during measurement.
Problems with the pneumatics.
If the error persists permanently, send the device
to your Welch Allyn specialist.
Err 4
Data transmission cable incorrectly
inserted in ABP Monitor.
Insert the cable into the ABP Monitor correctly.
Pins in the plug of the data transmission
cable are mechanically damaged.
Check the plug to see whether the pins on the
inside are damaged. If they are, contact your
Welch Allyn specialist.
Measurement value was not correctly
transmitted.
Restart the transmission.
Err 5
bAtt
Power pack or battery voltage too low. Replace the power packs or batteries.
Power packs or batteries are defective.
The power pack or battery voltage is correct but
“bAtt” is displayed during cuff inflation. Replace
the power packs.
Battery contacts are corroded.
Clean the battery contacts with a cotton cloth and
a little alcohol.
Err 6
+
Possible continuous
alarm until a button is
pressed.
Build-up 34 fair.
Check the cuff for a build-up of air or a kink in the
tubing. If the cuff tubing is kinked, straighten the
tubing. Otherwise send the device in for
inspection immediately.
Blood pressure cuff incorrectly
connected.
Connect the cuff to the device.
Leaky points in the cuff or the cuff
tubing.
If necessary, replace the cuff.
Err 7
The memory of the blood pressure
measurement device is full (a maximum
of 300 measurements and events can
be saved; with CBP or PWA: 260
measurements).
Delete the data in the ABP Monitor but ensure
t
hat the data was stored on your PC first.
Err 8
Measurement cancelled with a pressed
button.
Err 9
+
Possible continuous
alarm until a button is
pressed.
Residual pressure inside the cuff Wait for the cuff to deflate completely.
Zero point comparison was
unsuccessful.
Send the device to your specialist for inspection
immediately or directly to your Welch Allyn
specialist.
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