Options and upgrades
Welch Allyn supports option and software upgrades for all models.
Note Software in the Braun ThermoScan PRO 6000 is not upgradable in the field
when installed in the Connex Spot Monitor. To upgrade the Braun
ThemoScan PRO 6000 software, return the monitor to a service center.
Option upgrades for devices still under warranty that require any installation inside the
device must be performed by a Welch Allyn service center unless you participate in the
Partners in Care Biomed Partnership Program. If you want to install the options, we
recommend you attend either the classroom or online technical training course for the
device. The training is required to be eligible to receive the Welch Allyn Service Tool Gold
edition. The Gold edition is required to verify that the device is functioning correctly after
it has been serviced. Although all of the option upgrades are calibrated and tested before
leaving the factory, Welch Allyn recommends performing a complete functional test
whenever the device is serviced.
Note For the Welch Allyn Service Tool to support updates and upgrades, adjust
your firewall settings to permit access for IP address 169.254.10.10 (the
local feed server for the software upgrade process).
Software upgrades, when available, can be purchased or provided at no charge if your
device is covered by a Welch Allyn Service Agreement. The upgrades can be installed by
either a Welch Allyn service center or by using the service tool, Standard unlicensed or
Gold edition.
If you choose to install software upgrades on your own, you will receive the software
through the internet. When ordering software, provide the serial number of the device
you want to install the software on.
Note The device must be plugged in to AC power and have at least 15 minutes
of battery charge remaining to execute software upgrades. You can
download software upgrades on battery power, but you cannot implement
them without AC power.
127
To Next Page
Loading...
