Symptom Possible cause Suggested action
Presence of a foreign object in the
teeth of the gear
Clean and remove foreign object from
the gear assembly.
User interface
User interface problems:
Symptom Possible cause Suggested action
Battery is critically low. Shutting
down...
Device automatically shuts down when it reaches
the shutdown capacity. This prevents file system
corruption. (May lose the last unsaved test.)
If you are unable to charge the
battery, replace the battery.
ECG front-end microprocessor
board error. Contact Technical
Support.
ECG Front End detects CPLD Voltage error which
indicates that any ECG data received from it is
invalid. The Front End will notify the
microcompute engine and will display this error.
When the error is acknowledged, the device will
shutdown.
Check connection to the ECG
board. If connection is okay,
replace ECG board. If the ECG
front end error is still received,
replace the small microcompute
engine board.
Export/Import unsuccessful Faulty communication module Replace I/O board.
Loose or faulty I/O harness Reseat or replace I/O harness.
USB flash drive is at wrong port Insert flash drive at correct port
and try again.
Faulty Small microcompute engine Replace small microcompute
engine.
Internal printer error. Contact
Technical Support.
The printer error includes the following:
1.
RAM error.
2.
Print head temperature above 70°C (replace
printer FSS).
3.
Flash memory error.
Check communication between
the printer board and
communication board.
If the board tries to communicate
with the printer and the printer
responds with an error message,
then complete a printer
functional test to ensure printer
is operating properly.
Check harnesses on printer to
see if they are loose.
If problem persists, replace the
print head assembly and printer
board.
Internal printer is overheated. Try
to print again after 10 minutes to
let the printer cool down.
Extended printing has caused the print head to
overheat.
If printing at a high speed for an
extended period of time, the
printer will overheat and will
notify the small microcompute
engine board that it is
overheating and needs to stop
and cool down.
Contact Technical Support if
printer displays this message
Service manual Troubleshooting 65
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