Spot
TM
Vision Screener–Quick Start Guide
4
Wireless issues
If you encounter problems connecting to a wireless network:
1. Check for the Wireless icon in the upper right corner.
If the icon is red, try power cycling the vision screener first.
2. Verify all network settings are entered correctly.
3. If the settings are correct, try turning the vision screener off,
then back on.
4. Check the Home screen to see if your network name and IP
address is identified in the upper left corner in the black bar.
5. If the connection does not automatically reconnect, go to
Tools, Network, select Security Type, reselect the correct
type (None, WEP, WPA/2 PSK, and WPA/2 EAP-PEAP) then
select the highlighted OK. This should re-instate the network
connection.
System messages
Note: For a complete list of system messages, please consult the
Directions for use that shipped with your device.
For complete instructions, warnings and cautions, please
consult the Directions for use that shipped with your
device.
System restart
1. To power cycle the vision screener, press and hold the On/Off
button until a confirmation screen appears. Select Confirm to
power off.
2. When the screen turns black, wait 30 seconds and press the
Power button to turn the vision screener back on. Ensure that
the device has power by plugging in the power cord.
System freeze
In the event the vision screener locks up and is unresponsive to
touch, you will need to perform a hard system reset.
1. Press the On/Off button.
2. If the Power Off window appears, select Confirm to shut down
the device.
3. If not, press and hold the On/Off button until the screen goes
black, then release the On/Off button.
4. Wait about one minute then perform the normal start-up
process.
Note: This procedure may cause some data loss (ex. printer
configuration and subject data).
Printer issues
Check that your printer is turned on and has sufficient ink or toner:
1. Print a test print page directly from the printer.
2. After you confirm your printer is in proper working order, verify
the printer is on a local network by printing to the printer from a
PC on the same local network.
3. If all of the above are in working order, perform a System
restart (see above).
Welch Allyn Technical Support
www.welchallyn.com/support
MC14575
Revision date: 2017-10
© 2017, Welch Allyn, Inc.
All rights reserved
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