Ethernet messages
Message Possible cause Suggested action
Network not found; check
network cable connection.
A network cable is unplugged Check the network cable
connection. If problem
persists, call for service.
A network connection is broken elsewhere
USB messages
Message Possible cause Suggested action
USB Communication failure.
Call for service.
An internal or external device is connected
but failed enumeration
Call for service.
External device not licensed for
use.
A license for an external device (e.g.,
barcode scanner) has not been activated
Disconnect the unlicensed
device.
External device not recognized. An unrecognized external device is
connected
Disconnect the unrecognized
device.
Incompatible Welch Allyn
device.
A communication protocol failure has
occurred
Call for service.
System messages
Message Possible cause Suggested action
Set date and time. The date or time is not set Set the date and time.
The date or time is not set properly Reset the date or time.
Ambient temperature outside
operating range. Retry
measurement.
The ambient temperature is out of range Operate the monitor within the
specified temperature range.
Retry patient temperature
measurement. If the message
persists, move the patient and
the monitor to a cooler
location.
Device shutdown is not
available at this time.
Device cannot perform an immediate
shutdown
Touch OK, wait, and retry.
Advanced settings unavailable Sensors are taking measurements Stop continuous
measurements.
A physiological alarm condition is active Respond to or reset the alarm.
Spot Check measurements have not been
saved
Save the measurements.
Directions for use Troubleshooting 125